Canadian players both new and veteran consider Casino Room to be one of the best casinos online. This is because the welcome bonus is varied and generous, the games library is one of the largest in the business and the customer service consistently receives good reviews.
In this Casino Room review, we’ll explore every feature of the site to help you make a decision on whether it’s the best option for you.
Getting setup and playing at Casino Room takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:
Step 1:Click on the Join Now button on the website homepage.
Step 2:Click on the Start Now button after viewing the account registration process overview.
Step 3:Enter your email address and tick the box if you are happy to receive information about bonuses, news, campaigns and more via email, SMS or phone
Step 4:Set your account password, ensuring it contains at least eight characters with both letters and digits.
Step 5:Enter your mobile number, including the area code in the box on the left, then click on the green arrow.
Step 6:Enter your first and last name, followed by your gender, clicking on the green arrows as you type information into each field.
Step 7:Enter your postcode, followed by your city and your address.
Step 8:Enter your date of birth, using the DD/MM/YYYY format.
Step 9:Check your email for an activation code, being sure to also check your spam folder.
Step 10:Enter the activation code into the box, then click on the green arrow.
Step 11:Click to activate the welcome bonus if you would like it. Alternatively, click on the option to not receive it, or click to look at other bonuses.
Step 12:Choose a deposit method. This could be Interac, Credit or Debit Card, EcoPayz, Muchbetter, PaySafeCard, Astropaycard or idebit. The other options are setting deposit limits or skipping the deposit at this stage.
Step 13:Enter the amount you wish to deposit. This could be $20, $50, $100 or a manually entered amount.
Step 14:Enter the bonus code in the box underneath the deposit amount. You may need to navigate to the bonus page in a separate window to find the code.
Step 15:Confirm your deposit and start playing!
For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.
The welcome bonus offered at Casino Room is a 100% match bonus up to $1500, with 100 free spins included. This is much more generous than the bonus offered at Jackpot City Casino.
To claim the welcome bonus, you need to:
Step 1:Sign up for a new player account
Step 2: Opt in for the welcome bonus
Step 3:Enter the bonus code at the deposit stage
When players click onto the dedicated welcome bonus page, they will receive more details about the offer. It includes 100 free spins which are divided into 20 per day on the Book of Dead slot.
Players who are used to the world of casino will likely be aware of the terms and conditions which are always associated with a promotion or offer. We have chosen to include a summary below to assist those reading this Casino Room review.
Best online casino welcome bonuses: 888 Casino
The interface associated with the games library at Casino Room is very well designed, and with features such as a search bar and a breakdown of game categories along the top menu, it is similar to PlayOjo Casino.
The best way to get started is to filter according to game type, and the options include Slots, Live Casino, Jackpot Games, Table Games or simply All Games. There is also a drop down menu which lets players filter according to the games which are most popular, in alphabetical order or in reverse alphabetical order.
Some games are specifically in place for use with the bonus. These include: Congo Cash, 9 Masks of Fire, Big Bass Bonanza, Rome: The Golden Age, Temple of Wealth, Book of Dead, 6 Tokens of Gold, Rise of Merlin, Sweet Bonanza, Thunderstruck II, Wolf Gold and Fire Joker. Fortunately, the full list of eligible games is quite extensive.
The top games in each category are as follows:
There’s definitely more than enough here for any player – however new or experienced they are! The range of slots and jackpots on offer alone will keep you amused and spinning for a very long time – Casino Room certainly knows what they’re doing.
Best online casino for games: Party Casino
There is a decent range of deposit methods in place with Casino Room. New and existing players alike will have no difficulty when it comes to making a deposit as the process is quick and easy. Furthermore, they can choose from traditional methods such as credit and debit cards or go for a different option such as an e-wallet.
However, players should note that Neteller or Skrill deposits are not eligible for the welcome bonus. After this point, though, players should be able to use these methods for future deposits. Make sure to double check the terms and conditions attached to future bonuses, rewards and offers to ensure that certain payment methods are not banned for qualifying.
MasterCard, Neteller, Visa, Skrill, WebMoney, Bank Wire Transfer, Trustly, Ukash, Ukash, MiFinity.
Experienced casino players will be used to checking out the footer of any online casino site to find out information about the operator’s licensing and registration data. Fortunately, Casino Room is no different as the bottom of the page indicates the company is operated by Elimount Entertainment Ltd. Furthermore, the company is registered in Malta and has a registered address in this location. As far as the licensing goes, this site is licensed and regulated by the Malta Gaming Authority. The license number and date of issue is also provided.
There is a dedicated section on the Casino Room website which is available for players to browse, should they consider themselves to be at risk of gambling addiction. The site is dedicated to preventing gambling problems in Canadian players, so there are a number of tools on hand to help all members of the online community.
There is a dedicated team in place which has been trained to deal with players who are experiencing potential gambling problems. The team works on ensuring that all online gaming products are designed to contribute to the customer’s entertainment without any negative consequences. Furthermore, the team also works on making sure their existing systems are continually improved upon, with new prevention schemes being implemented on a regular basis. Employees are also informed and trained in this field during the ongoing process.
The casino will get in touch with a player if they suspect their behaviour is causing potential damage to their lives. They will suggest certain tools and systems that will help them to control their gambling habits.
Players are able to set themselves spending limits on their accounts, which are designed to prevent them from wagering more than they can afford. These settings can be adjusted or changed by going into the account settings, or by getting in touch with customer support. Players should be advised that they will not be able to action changes immediately. If they want to increase their limits or remove them completely, they will need to wait for a minimum of 24 hours and a maximum of 3 days before they will be able to have these changes put into place. The processing time will depend on the jurisdiction in which they reside.
This measure is for those who feel they need to take a break from their time on the site. Players will not be able to reactivate their access to the online casino until the exclusion period is over.
Those under the age of 18 are prohibited from accessing and using the Casino Room website. There is advice available on the Responsible Gaming page, with tips such as keeping access details safe at all times so a minor cannot log into an account.
In order to prevent unauthorised access to the site, Casino Room recommends the use of filter software. The purpose of this software is to restrict internet access for those under the legal age of majority in the jurisdiction they reside in.
The casino recommends using saferinternet.org for filtering. This site is co-funded by the European Union and has a wealth of information on offer about internet filter software. Furthermore, it also offers a free test version.
Casino Room recognises that there may be situations where players cannot receive all the help they require from the site. With this in mind, they have recommended further resources which can provide advice and support.
The main resources offered in the Responsible Gaming section are GamCare, Gamblers Anonymous or Gambling Therapy. The most information is given for GamCare, which is described as a help organisation providing counselling services with dedicated experts.
Casino Room is dedicated to providing the best levels of security for their customers. They have therefore implemented the process of KYC, or Know Your Customer. This system is required to be followed by all licensed online casinos, and is designed to protect both the players and the operator when it comes to the transfer of money online.
There are plenty of people these days who prefer to play casino games on their smartphone or tablet, and the good news is that Casino Room has adapted to this trend. The mobile casino on offer lets people play their favourite games within their web browser, which means no download is required. All users have to do is navigate to the mobile site on whichever device they prefer, whether it’s an iOS smartphone, Android tablet, Kindle or Windows phone.
Players can remain logged into all of the devices they play casino games on for convenience, and games are available around the clock. This means that customers do not have to worry about having to remain restricted to their desktop laptop or computer.
There are a number of promotions available with Casino Room, which are designed to keep players motivated to remain loyal by playing consistently on the platform.
The available promotions will vary depending on the time of year and when a player signs up, but at the time of writing the following offers were available.
Those who love live casino games will benefit greatly from the leaderboards, as there is over $1000 at stake and players enjoy logging in daily to check how the rankings have been updated. All players have to do is opt in and participate in games. There is no minimum bet and no wagering requirement on the cash prizes, making this promotion even more appealing.
The cash drops are ideal for people who enjoy the thrill of winning cash prizes. There is no minimum bet required, and some of the prices are worth a whopping $500. All players have to do is opt in and then play thirty rounds or more on one of the qualifying games. Titles which are eligible are Sweet Bonanza, Wolf Gold and Big Bass Bonanza. The prizes are divided up in the following way.
There doesn’t seem to be a VIP scheme available at this time. Check back for updates as we’re constantly assessing the strengths and weaknesses of each online casino’s offering in Canada.
The first place customers in need of support may like to try is the FAQ section, which can be found by navigating to the site footer. The available sections include Bonuses and Wagering Requirements, Deposits, Withdrawals, Reversing a Withdrawal, Changing Withdrawal Method and KYC (Know Your Customer).
If none of the FAQ sections provide the answer the player is looking for, they can choose from one of three direct contact options – chat, email and phone. Players can click on the phone icon to launch the service using the app or device of their choice, while clicking on the email icon loads up a new message to [email protected].
Live chat is often the most popular option, as players will receive answers in real time without much of a wait. To get started, click on the Chat icon, then enter your name and email address before clicking on Start The Chat. At this point, a chat screen will open with the support agent’s name and photo. They will ask how they can help and you can commence the conversation. Simply click on the exit option in the top right corner to close the chat.
After spending some time exploring all of the features on offer with Casino Room, we are pleased to report that the site provides a high quality experience for all players. Our favourite features were the loyalty program and the promotions, as these made the overall gameplay much more enjoyable compared with a lot of competitor casinos.
We carried out our standard checks on the licensing, registration and quality of customer support and found that all was in order. There is no need to worry about safety or security when signing up as a new player, as the relevant compliance with regulations is in place and the customer support team is highly responsive whenever any issues arise.
In terms of the games library, we found that some sections of the library were quite similar compared with competitors, but this is not necessarily a bad point as the truly unique features were the deals the site had to offer. For new players in particular, the welcome offer provides a particularly good boost to gameplay. Overall, we would be happy to recommend this site to any player seeking a new online gambling destination.
After investigating this site, we believe Casino Room is a decent place for players to enjoy. This is because we could not find any indication of fraudulent activity or scams. By viewing the licensing and registration information, we were able to ascertain that the site complies with rules and regulations that exist to keep the player community safe.
Our experience with the withdrawals procedure was positive after the KYC or Know Your Customer procedure was complete. On average, it only took a few days for winnings to arrive in our accounts.
We found that the most convenient method was to contact a customer service agent on live chat, as they were able to close our accounts the most quickly.
There will be bonus codes available for applicable offers within the Promotions page, which is on offer for all logged in members. Alternatively, promotions sent via email or SMS will provide codes for new deals.
By checking out the Promotions page, Loyalty program or marketing communications sent directly to their inbox on a regular basis.
Withdrawals can be completed by navigating to the Cashier under Account Settings and clicking on Withdrawals. From here, select the preferred payment method and the amount you wish to withdraw. Then simply confirm your selection and wait for the winnings to arrive in your account.
We found that free bonuses and bets kept coming in whether we were new players or had been members of the site for a while. The best method is to just keep playing as Casino Room will reward you for your loyalty.
It is best to be aware of the wagering requirements and minimum deposit requirements, as well as the percentage contributions each game category has towards meeting the playthrough requirements. From here, all players need to consider is which game they want to play and simply engage in gameplay as usual.
Casino bonuses are not designed to be withdrawn from the site, as they are intended for promotional play only. Instead, winnings will be moved to the real money balance once the withdrawal requirements have been met. By removing a deposit before the requirements are satisfied, the player will forfeit the bonus.
Check out our full list of recommended casinos for Canadian players. We rate all of these casinos as good or excellent in providing: