Best Online Casinos

Grand Mondial Casino

150 Chances to become a Millionaire
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
User Experience

Grand Mondial Casino Review

Grand Mondial Casino is a great choice for Canadian gamblers seeking benefits such as a unique welcome offer, a great range of games and high quality professional support, should any issues arise. If you are interested in checking out this site, we’ve covered all the bases to help you make an informed decision.

How to Get Started at Grand Mondial Casino

Getting setup and playing at Grand Mondial Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

8 Steps to get started at Grand Mondial Casino

Step 1:Click on the yellow button which states Click Here To Play Now

Step 2:Enter your first name, last name, date of birth and gender

Step 3:Enter your email address, residential address and phone number

Step 4:Tick the box to confirm you agree to the privacy policy and terms and conditions

Step 5:Log into your account and click on the green Deposit button in the top right corner

Step 6:Select your payment method and the amount you wish to deposit

Step 7: Enter the details required and confirm your selection

Step 8:Start Playing!

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Grand Mondial’s Welcome Bonus: What You Need to Know

Grand Mondial offers its new customers 150 chances to win with the Mega Vault Millionaire game.

To claim the welcome bonus, you need to:

Step 1:Sign up for a new player account. This will only take a few minutes

Step 2:Your 150 chances will be added to your account automatically when you make the required deposit

Step 3:Open Mega Vault Millionaire and make the most of your chances to win

As you might expect, there are some terms and conditions attached to this offer. Here is a summary of the terms listed on the main offer page.

  • Players must make a deposit of CA$10 or more in order to become eligible for the welcome offer
  • The offer can only be used on the Mega Vault Millionaire game
  • Players should allow up to 2 hours for the bonus to be credited to their new account by the casino
  • Those who do not have the bonus in their account after this time can get in touch with the casino support center to rectify this issue

There is a double deposit bonus in place for limited time frames at the casino. When it is in place, players will be informed as they make a new account. This bonus comes in the form of a 100% match bonus, giving players double the chances to win with twice as much cash to try out the games library.

There are some more terms and conditions listed on the main page outlining all the rules players must be aware of. Here is a summary of what players should be aware of.

  • Players who would like to engage in this offer must register a new account in order to be eligible for it
  • Every individual deposit which is made with Grand Mondial Casino is considered to be a single deposit within the context of this welcome offer
  • The bonus money awarded with this new player promotion is awarded to the bonus cash balance. This means it cannot simply be withdrawn as real money when it has been credited to a player account
  • Making a number of different deposits which add up to the minimum amount will not qualify the player for the promotion
  • The first two individual deposits only will count towards the bonus amounts which are allocated to the player when the promotion is active
  • The offer of 150 chances to become an instant millionaire are awarded upon the first deposit in the form of free spins
  • The promotion is designed to be used on the progressive game Mega Vault Millionaire, and each bet is valued at CA$0.25
  • The player agrees to commit to the playthrough requirements in place for the bonuses and winnings, which can be viewed on the Grand Mondial sit within the General Promotion Terms and Conditions and the Bonus and Cash
  • Amount Terms and Conditions
  • The first deposit must be claimed by depositing the minimum amount within the first seven days of signing up for a new player account
  • If more than seven days pass from the date of creating a new account, with no deposit made, Grand Mondial Casino reserves the right to make changes to the promotion

There are some conditions to be aware of when it comes to the difference between a cash balance and a bonus balance. The cash balance comprises real money which the player has deposited, while the bonus balance is made up of promotional credits which the casino has rewarded the player in order to enhance their gameplay experience.

The player cannot cash out the bonus balance until the wagering requirements have been met. At this point, the winnings will be moved over to the main cash balance and become eligible for being claimed.

Players should be aware that, if the cash component of the balance is withdrawn during the first and second deposit, the remaining bonus balance funds will become forfeited. Furthermore, it’s important to note that the first and second deposit bonus must be played through 200 times before the bonus balance becomes winnings.

From the third deposit onwards, any bonus amounts subsequently credited to a player’s bonus balance will be subject to a 30 times play through requirement before they can be cashed in on the real cash balance.

Best online casino welcome bonuses: 888 Casino

Grand Mondial Casino Games on Offer

There is a varied collection of games available at Grand Mondial. They are divided into easily navigable sections – For You, Favourites, Recently Played, New, Slots, Progressive Jackpots, Tables, Video Pokers, Variety and Live Casino.

Grand Mondial Casino Games
Grand Mondial Casino Games

The personalisation with categories such as For You, Favourites and Recently Played helps players to get right back into the action when they log into their accounts. Similarly, the New games category helps players to check out the latest titles in the industry for their enjoyment.

Collection of Games

  • Live Casino – 12 games
  • Slots and jackpots – 400+ games
  • Jackpots – 7 games
  • Casino Games – 30+ games

As is the case with many casino sites, the majority of titles on offer are slots. Indeed, viewing the titles in this category is an enjoyable one, as players can categories according to the number of lines or reels. Choose from games with between 1 and 20 lines, those with 25 or more lines, 3 reel games and 5 reel games.

Some of the top games include:


  • 108 Heroes
  • 11 Champions
  • 3 Devils Pinball
  • 5 Reel Drive
  • 6 Tokens of Gold

Progressive Jackpots

  • Mega Vault Millionaire
  • Treasure Nile
  • Casino Rewards 20 Year Celebration
  • Atlantean Treasures: Mega Moolah
  • Cash Splash


  • Classic Blackjack Gold
  • Dragon Tiger
  • European Roulette
  • Sic Bo
  • Sapphire Roulette

Live Casino

  • Live Caribbean Stud Poker
  • Live Three Card Poker
  • Live Super Sic Bo
  • Live Ultimate Texas Hold’em
  • Live Roulette

Best online casino for games: Party Casino

108 Heroes Slots

108 Heroes

11 Champions Slot

11 Champions

3 Devils Slot

3 Devils

5 Reel Drive slot

5 Reel Drive

6 Tokens of Gold slot

6 Tokens of Gold

96.0 Percent

Grand Mondial Casino’s Payout Rates

Players tend to look at either the payout rate of individual games, or casinos as a whole, as an indicator of how reliable it is. Fortunately, Grand Mondial Casino has a high payout rate of 96%, indicating that it is a safe and reliable gambing destination.

Best online casino payout rates: Party Casino

Grand Mondial Casino’s Banking Methods – Depositing and Withdrawing

Those who sign up at Grand Mondial are treated to a generous range of deposit methods.

Deposit methods include:

Bank Wire Transfer, ClickandBuy, EcoPayz, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, PaysafeCard, Postepay, Ukash, instaDebit, ewire, Visa, Entropay, Nordea, POLi, GiroPay, EPS, Abaqoos, Swedbank, Moneta, Ticket Premium, EZIPay, Euteller, u net, Neosurf, Multibanco, eChecks, Trustly, Skrill

Deposit methods

maestro icon
mastercard icon
ecopayz icon
trustly icon
skrill icon
paysafecard icon

While there are fewer withdrawal methods available, this is pretty standard in the casino industry and all of the bases are covered.

Withdrawal methods available:

ClickandBuy, Kalibra Card, Maestro, Neteller, PayPal, Postepay, Visa, Entropay, EZIPay, eChecks, Skrill

Withdrawal methods

neteller icon
paypal icon
skrill icon

We recommend using the e-wallet or debit card withdrawal methods, as these will be the quickest.

Grand Mondial Casino Restricted Countries

Grand Mondial Casino’s Online Security and Safety

Licensing and regulation

The company which owns Grand Mondial Casino is Apollo Entertainment Limited. This business is registered in Malta, and they have a license from UKGC. This means they are subject to some of the strictest laws and regulations in the world, as the United Kingdom Gambling Commission is one of the most well-respected names in the industry. For those wanting to double check the details, they can click onto the UKGC site and look up the casino license to view whether it is active, whether any actions have been taken against the casino and when the license was first issued. At the time of writing, the license is currently active.

Responsible Gambling

For those who are concerned about their gambling habit, there is a dedicated page available on the Grand Mondial Casino site which provides help and support. There are a number of tips provided in bullet point format, such as deciding beforehand how much are you willing to spend over the course of a gambling session and not trying to recoup your losses – as this could cause them to increase.

There is also a quick self assessment test in place, which allows players to see if their behaviours, thoughts or actions are beginning to reflect that of someone who could be suffering from a gambling addiction. Clicking on this link takes you to a new page on the BeGambleAware site, which also details a freephone national gambling helpline open around the clock.

Other measures in place to protect players at Grand Mondial Casino include the following.

  • Age restrictions: Only those under the age of 18 are permitted to use the casino, and all play carried out by someone under the legal age limit will be voided. The verification program is in place in order to ensure that minors are not signing up for new player accounts.
  • Deposit limits: There are daily, weekly and monthly deposit limits available for imposing on a player account, which will help to control the amount of money spent on the site. Those who want to set their own deposit limits can get in touch with the casino support team, where they will be informed of all the options available. Those who implement deposit limits will need to wait for 24 hours to either increase their limits or remove them.
  • Self exclusion: Those who are struggling with their time spent on the site can put into place a self exclusion period, which lasts six months or more. Once the request has been put in place, it cannot be reversed by the customer support team. The best way to begin this process is to get in touch with customer support, at which point they will give you the available options. Afterwards, you will need to send an email request in order for the action to be taken.
  • Cooling off periods: These are similar to the self exclusion tool, but are shorter in duration. Generally speaking, these last between 24 hours and 6 weeks.
  • Filtering programs: Links are provided to Cyberpatrol, Cybersitter and Netnanny. These programs work to restrict minors from access sites with adult themes, such as online casinos.

Site Security

One of the main security features of Grand Mondial Casino is its account verification policy. This is in place to protect the players engaging in activities on the site. The terms of this policy can be found on the Privacy Policy page of the site.

Under section 8, the site states that Grand Mondial Casino is able to ask players for verification documents when they have made a deposit or before they have made a withdrawal. There may also be measures taken to ensure that the player’s source of funds or wealth are not coming from any fraudulent activity or methods relating to money laundering.

The identity and verification documents requested by Grand Mondial Casino could be a valid identity document such as a passport, driver’s license of national ID card. The casino could also ask for a copy of the card which shows the card holder name; alternatively, the player could be required to provide evidence of the deposit method used if this is applicable.

In some circumstances, the player may be asked to confirm details of their residence, which will usually come in the form of a bank statement or utility bill which is no more than three months old.

Documents are not the only parts of the verification process. The casino is also dedicated to ensuring those under the age of 18 do not participate in gameplay on the site. Furthermore, those who are discovered to be using the casino software while under the legal age will have all of their game play voided, as well as any winnings forfeited.

The documents which are submitted to the casino will be held confidentially and stored for five years from the date of the player’s account being closed. There may be regulatory reasons for the documents being held for a longer time period.

Grand Mondial Casino may take measures to manage the presence of potential money laundering, fraud and criminal activities on its site. This could take place in the form of player accounts being frozen and payments being withheld if the casino is unable to complete the verification process successfully.

Grand Mondial Casino Device Support and Mobile Casino

Mobile Casino App
Device Support & Casino App © CSNO 2020

The mobile support available at Grand Mondial is top notch. Players can enjoy games on their smartphones or tablets, whether they are using iOS, Android, Windows, Mac or similar. There is a highly optimised version of the site on mobile web browsers which loads well on 3G, 4G and WiFi. Most of the games library is available, including all other functions such as the cashier and customer support.

Software Providers

Grand Mondial has partnered with Microgaming in order to provide its user base with a generous library.

microgaming icon

Grand Mondial Loyalty Scheme

The loyalty scheme in place at Grand Mondial Casino is designed to help players to be rewarded every time they play. The best part about the loyalty program is the fact that rewards get bigger, the more players engage with the available games. There are multiple tiers to climb through, with benefits increasing as the player’s status increases.

Grand Mondial Casino Loyalty Scheme
Grand Mondial Casino Loyalty Scheme

Each status level provides a new set of perks, such as larger bonuses, an increased level of promotions, priority customer support, birthday gifts, exclusive games and personal VIP hosts. What’s more, more entries into the VIP Lucky Jackpot and Time of Your Life Sweepstakes are provided.

As part of the standard gameplay experience at Grand Mondial Casino, customers are awarded with VIP loyalty points. These can be cashed in at a rate of 100 points being worth a dollar in chips. Furthermore, there are various promotions on offer at this casino which can also earn a player points. Every month, promotions are run which add additional points to the player’s account.

Casino player accounts can be logged into at any time to check on the VIP points balance, and this information is easily accessible from the account dashboard.

Loyalty and VIP Tiers

The six VIP tiers are green, bronze, silver, gold, platinum and diamond. With each of the levels, VIP points are awarded for gameplay. The best part is that VIP points never expire, with players able to use these points to play games at all partner casinos within the Casino Rewards network.

Furthermore, all six of the VIP tiers allow players to participate in free money promotions and giveaways. These are delivered directly to your inbox, with instant enjoyment on tap. When players are on the green, bronze and silver levels, this is where the perks end.

However, once players are gold, silver or diamond, there are three more perks available. The first is exclusive weekly promotions and giveaways, which provide bigger and better options to the select few who have reached this stage. There is also the option to claim a Birthday Bonus, as well as High Roller Bonuses. These are huge rewards offered to the biggest players twice a week.

Grand Mondial Casino Customer Service

There is an in-depth FAQ section on the Grand Mondial Casino site, which should be a player’s first port of call when they are seeking a solution to a query or issue. The FAQ covers all kinds of topics, such as login, registration, banking, the loyalty program, downloading casino games and how to get in touch with support.

Grand Mondial live chat
Grand Mondial live chat

If none of these options work, the next step is to speak with a customer service agent directly. This can be done by navigating to the contact page, which provides details of the Customer Support Centre. Here, they state that the service is available 24 hours a day, 7 days a week. This will provide peace of mind to players who typically play outside of typical office hours.

The two main ways to get in touch are email and live chat. The email address is [email protected]. Alternatively, there is a banner which will open live chat. This opens a separate window, which will typically show a customer support agent joining the room immediately and asking how they can help.


Our Verdict

We had a great time exploring the features on offer at Grand Mondial. We would have preferred options where downloading content was not essential, and there could be more withdrawal methods available. The website also sometimes did not load properly, but this did not stop us from having a high quality experience.

We tested the games across desktop and mobile, experiencing no issues. Furthermore, the customer support system was high quality, quick and professional. Overall, we believe Canadian players have a great gambling option with Grand Mondial.

150 Chances to become a Millionaire

18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Grand Mondial Casino

Is Grand Mondial Casino safe and legit or a scam?

We have taken a look at the licensing and registration information and discerned that Grand Mondial is a highly reputable casino. There is also a verification process available to add further peace of mind.

How long do Grand Mondial Casino withdrawals take?

The e-wallet transfers are generally instant, taking up to two days at the most and one day on average. Next best is a debit card, as these will only take a few working days. However, bank account transfers are a little slower and could take up to 10 working days. Cheques can take as long as 28 days to arrive.

How do you close a Grand Mondial Casino account?

We recommend getting in touch with customer support on either live chat or email, as they will be able to action your request quickly and easily.

How do I get Grand Mondial Casino bonus codes?

You can check out the promotions page on the site for the latest offers, which may include bonus codes that are required to activate deals.

How do I withdraw money from Grand Mondial Casino?

Log into your player account and navigate to the Cashier. Click on Withdrawals, then select your preferred payment method. Enter the amount you wish to withdraw and enter the necessary information. Confirm your selection and make a note of the processing time.

How do I get a free bonus/bets on Grand Mondial Casino?

One way we got a free bonus with bets on a featured game was to opt into marketing communications, as we received an offer in our inbox a few days after signing up.

How do I use the casino bonus on Grand Mondial Casino?

Ensure you start off by making the minimum deposit required to activate the bonus. Then make use of your 150 chances on the designated game, and do not try to withdraw the bonus balance as winnings. Furthermore, withdrawing your real money balance before the wagering requirements have been met will forfeit the bonus.

How do I withdraw a casino bonus from Grand Mondial Casino?

Once you have fulfilled the wagering requirements, the bonus balance will be transferred to your real money balance. At this point, you will be able to withdraw your winnings.

How do you get Free Spins at Grand Mondial Casino?

You could make the most of a specific offer, such as the welcome bonus, check the promotions page, or keep an eye out for marketing communications in your inbox.