Grand Mondial Casino is a great choice for Canadian gamblers seeking benefits such as a unique welcome offer, a great range of games and high quality professional support, should any issues arise. If you are interested in checking out this site, we’ve covered all the bases to help you make an informed decision.
Getting setup and playing at Grand Mondial Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:
Step 3:Enter your email address, residential address and phone number
Step 5:Log into your account and click on the green Deposit button in the top right corner
Step 6:Select your payment method and the amount you wish to deposit
Step 7: Enter the details required and confirm your selection
Step 8:Start Playing!
For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.
Grand Mondial offers its new customers 150 chances to win with the Mega Vault Millionaire game.
To claim the welcome bonus, you need to:
Step 1:Sign up for a new player account. This will only take a few minutes
Step 2:Your 150 chances will be added to your account automatically when you make the required deposit
Step 3:Open Mega Vault Millionaire and make the most of your chances to win
As you might expect, there are some terms and conditions attached to this offer. Here is a summary of the terms listed on the main offer page.
There is a double deposit bonus in place for limited time frames at the casino. When it is in place, players will be informed as they make a new account. This bonus comes in the form of a 100% match bonus, giving players double the chances to win with twice as much cash to try out the games library.
There are some more terms and conditions listed on the main page outlining all the rules players must be aware of. Here is a summary of what players should be aware of.
There are some conditions to be aware of when it comes to the difference between a cash balance and a bonus balance. The cash balance comprises real money which the player has deposited, while the bonus balance is made up of promotional credits which the casino has rewarded the player in order to enhance their gameplay experience.
The player cannot cash out the bonus balance until the wagering requirements have been met. At this point, the winnings will be moved over to the main cash balance and become eligible for being claimed.
Players should be aware that, if the cash component of the balance is withdrawn during the first and second deposit, the remaining bonus balance funds will become forfeited. Furthermore, it’s important to note that the first and second deposit bonus must be played through 200 times before the bonus balance becomes winnings.
From the third deposit onwards, any bonus amounts subsequently credited to a player’s bonus balance will be subject to a 30 times play through requirement before they can be cashed in on the real cash balance.
Best online casino welcome bonuses: 888 Casino
There is a varied collection of games available at Grand Mondial. They are divided into easily navigable sections – For You, Favourites, Recently Played, New, Slots, Progressive Jackpots, Tables, Video Pokers, Variety and Live Casino.
The personalisation with categories such as For You, Favourites and Recently Played helps players to get right back into the action when they log into their accounts. Similarly, the New games category helps players to check out the latest titles in the industry for their enjoyment.
As is the case with many casino sites, the majority of titles on offer are slots. Indeed, viewing the titles in this category is an enjoyable one, as players can categories according to the number of lines or reels. Choose from games with between 1 and 20 lines, those with 25 or more lines, 3 reel games and 5 reel games.
Some of the top games include:
Best online casino for games: Party Casino
Players tend to look at either the payout rate of individual games, or casinos as a whole, as an indicator of how reliable it is. Fortunately, Grand Mondial Casino has a high payout rate of 96%, indicating that it is a safe and reliable gambing destination.
Best online casino payout rates: Party Casino
Those who sign up at Grand Mondial are treated to a generous range of deposit methods.
Deposit methods include:
Bank Wire Transfer, ClickandBuy, EcoPayz, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, PaysafeCard, Postepay, Ukash, instaDebit, ewire, Visa, Entropay, Nordea, POLi, GiroPay, EPS, Abaqoos, Swedbank, Moneta, Ticket Premium, EZIPay, Euteller, u net, Neosurf, Multibanco, eChecks, Trustly, Skrill
The company which owns Grand Mondial Casino is Apollo Entertainment Limited. This business is registered in Malta, and they have a license from UKGC. This means they are subject to some of the strictest laws and regulations in the world, as the United Kingdom Gambling Commission is one of the most well-respected names in the industry. For those wanting to double check the details, they can click onto the UKGC site and look up the casino license to view whether it is active, whether any actions have been taken against the casino and when the license was first issued. At the time of writing, the license is currently active.
For those who are concerned about their gambling habit, there is a dedicated page available on the Grand Mondial Casino site which provides help and support. There are a number of tips provided in bullet point format, such as deciding beforehand how much are you willing to spend over the course of a gambling session and not trying to recoup your losses – as this could cause them to increase.
There is also a quick self assessment test in place, which allows players to see if their behaviours, thoughts or actions are beginning to reflect that of someone who could be suffering from a gambling addiction. Clicking on this link takes you to a new page on the BeGambleAware site, which also details a freephone national gambling helpline open around the clock.
Other measures in place to protect players at Grand Mondial Casino include the following.
Under section 8, the site states that Grand Mondial Casino is able to ask players for verification documents when they have made a deposit or before they have made a withdrawal. There may also be measures taken to ensure that the player’s source of funds or wealth are not coming from any fraudulent activity or methods relating to money laundering.
The identity and verification documents requested by Grand Mondial Casino could be a valid identity document such as a passport, driver’s license of national ID card. The casino could also ask for a copy of the card which shows the card holder name; alternatively, the player could be required to provide evidence of the deposit method used if this is applicable.
In some circumstances, the player may be asked to confirm details of their residence, which will usually come in the form of a bank statement or utility bill which is no more than three months old.
Documents are not the only parts of the verification process. The casino is also dedicated to ensuring those under the age of 18 do not participate in gameplay on the site. Furthermore, those who are discovered to be using the casino software while under the legal age will have all of their game play voided, as well as any winnings forfeited.
The documents which are submitted to the casino will be held confidentially and stored for five years from the date of the player’s account being closed. There may be regulatory reasons for the documents being held for a longer time period.
Grand Mondial Casino may take measures to manage the presence of potential money laundering, fraud and criminal activities on its site. This could take place in the form of player accounts being frozen and payments being withheld if the casino is unable to complete the verification process successfully.
The mobile support available at Grand Mondial is top notch. Players can enjoy games on their smartphones or tablets, whether they are using iOS, Android, Windows, Mac or similar. There is a highly optimised version of the site on mobile web browsers which loads well on 3G, 4G and WiFi. Most of the games library is available, including all other functions such as the cashier and customer support.
The loyalty scheme in place at Grand Mondial Casino is designed to help players to be rewarded every time they play. The best part about the loyalty program is the fact that rewards get bigger, the more players engage with the available games. There are multiple tiers to climb through, with benefits increasing as the player’s status increases.
Each status level provides a new set of perks, such as larger bonuses, an increased level of promotions, priority customer support, birthday gifts, exclusive games and personal VIP hosts. What’s more, more entries into the VIP Lucky Jackpot and Time of Your Life Sweepstakes are provided.
As part of the standard gameplay experience at Grand Mondial Casino, customers are awarded with VIP loyalty points. These can be cashed in at a rate of 100 points being worth a dollar in chips. Furthermore, there are various promotions on offer at this casino which can also earn a player points. Every month, promotions are run which add additional points to the player’s account.
Casino player accounts can be logged into at any time to check on the VIP points balance, and this information is easily accessible from the account dashboard.
The six VIP tiers are green, bronze, silver, gold, platinum and diamond. With each of the levels, VIP points are awarded for gameplay. The best part is that VIP points never expire, with players able to use these points to play games at all partner casinos within the Casino Rewards network.
Furthermore, all six of the VIP tiers allow players to participate in free money promotions and giveaways. These are delivered directly to your inbox, with instant enjoyment on tap. When players are on the green, bronze and silver levels, this is where the perks end.
However, once players are gold, silver or diamond, there are three more perks available. The first is exclusive weekly promotions and giveaways, which provide bigger and better options to the select few who have reached this stage. There is also the option to claim a Birthday Bonus, as well as High Roller Bonuses. These are huge rewards offered to the biggest players twice a week.
There is an in-depth FAQ section on the Grand Mondial Casino site, which should be a player’s first port of call when they are seeking a solution to a query or issue. The FAQ covers all kinds of topics, such as login, registration, banking, the loyalty program, downloading casino games and how to get in touch with support.
If none of these options work, the next step is to speak with a customer service agent directly. This can be done by navigating to the contact page, which provides details of the Customer Support Centre. Here, they state that the service is available 24 hours a day, 7 days a week. This will provide peace of mind to players who typically play outside of typical office hours.
The two main ways to get in touch are email and live chat. The email address is [email protected]. Alternatively, there is a banner which will open live chat. This opens a separate window, which will typically show a customer support agent joining the room immediately and asking how they can help.
We had a great time exploring the features on offer at Grand Mondial. We would have preferred options where downloading content was not essential, and there could be more withdrawal methods available. The website also sometimes did not load properly, but this did not stop us from having a high quality experience.
We tested the games across desktop and mobile, experiencing no issues. Furthermore, the customer support system was high quality, quick and professional. Overall, we believe Canadian players have a great gambling option with Grand Mondial.
We have taken a look at the licensing and registration information and discerned that Grand Mondial is a highly reputable casino. There is also a verification process available to add further peace of mind.
The e-wallet transfers are generally instant, taking up to two days at the most and one day on average. Next best is a debit card, as these will only take a few working days. However, bank account transfers are a little slower and could take up to 10 working days. Cheques can take as long as 28 days to arrive.
We recommend getting in touch with customer support on either live chat or email, as they will be able to action your request quickly and easily.
You can check out the promotions page on the site for the latest offers, which may include bonus codes that are required to activate deals.
Log into your player account and navigate to the Cashier. Click on Withdrawals, then select your preferred payment method. Enter the amount you wish to withdraw and enter the necessary information. Confirm your selection and make a note of the processing time.
One way we got a free bonus with bets on a featured game was to opt into marketing communications, as we received an offer in our inbox a few days after signing up.
Ensure you start off by making the minimum deposit required to activate the bonus. Then make use of your 150 chances on the designated game, and do not try to withdraw the bonus balance as winnings. Furthermore, withdrawing your real money balance before the wagering requirements have been met will forfeit the bonus.
Once you have fulfilled the wagering requirements, the bonus balance will be transferred to your real money balance. At this point, you will be able to withdraw your winnings.
You could make the most of a specific offer, such as the welcome bonus, check the promotions page, or keep an eye out for marketing communications in your inbox.