Best Online Casinos

32Red Casino

Up to $150 Bonus
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
8.3
Rating
User Experience
8/10
Games
8/10
Bonuses
9/10
Slots
8/10

32Red Casino Review

A Microgaming-only casino, and a well-known one at that, 32Red is a highly regular award-winning casino (check out their Trophy Cabinet here). You might expect that, since it’s also one of the longest-running and most established online casinos. There’s a massive game selection (even if it’s powered only by Microgaming), as well as a whole slew of goodies for players (both new and long-term).

How to Get Started at 32Red Casino

10 Steps to get started at 32Red Casino

Step 1:Navigate to 32Red.com, and click ‘Sign up now’:

Step 2:You’ll see a 3-part registration form. In the first part, you'll be asked for a few of your personal details:
a. Your first name
b. Your last name
c. Your email address
d. Your mobile phone number
e. Your date of birth
You'll also be asked to tick the box stating you want to receive bonus messages - but it doesn't say which channels of communication those are. We recommend ticking this box to make sure you don't miss out.

Step 3:The form’s second part asks for you to confirm your (pre-filled) country and for your postal address. This is not completed, but you also have the option to fill it in manually.

Step 4:The third part of the form asks you to:
a. Create a username
b. Create a password (there’s a password strength indicator next to this box, so you can tell how strong your password is or isn't)
c. Confirm your password
d. Select your currency (this will be pre-filled according to your location)
e. Select your gender
You'll also need to tick the box confirming you're over 18 and confirm 32Red’s Terms and Conditions.

Step 5:As a player, you’ll be asked to verify your identity before you can start playing. You'll need to upload two documents - one to prove your ID and one to prove your address.

Step 6:For the ID verification, you can upload either as a passport to a driver’s license. Make sure to double check the country of issue box!

Step 7:You can choose to either take a photo, to upload a file.

Step 8:Choose an option, follow the instructions and click ‘Upload’. The verification process takes about 10 seconds, and then you’ll see these three options:

Step 9:Unless you want to upload another document, we recommend uploading both your proof of ID and proof of address in one go - it will make things easier and smoother down the line when you want to play at the casino, deposit or withdraw!

Step 10:Once your verification process has been verified, you're ready to start playing and depositing! You should know that the verification process can take up to 2 minutes, or even up to 72 hours at busy times.

32Red’s Welcome Bonus: What You Need to Know

32Red offers new players a whopping 150% bonus up to $150! It’s very straightforward to claim it, and you can do so either by clicking on the Promotions tab from your player dashboard, or making a deposit after you’ve finished the verification process explained above.

Best online casino welcome bonuses: bgo Casino

To claim the welcome bonus, you need to:

Step 1:Register for a new player account

Step 2:Make a deposit of at least $10, via a debit card only

Step 3:Click ‘Claim Bonus’ in the cashier

Step 4:Start playing! Your deposit bonus will be automatically applied.

As with anything, there are a few Terms and Conditions to be aware of before you commit to accepting 32Red’s Welcome Bonus:  

  • A $15 bonus is awarded for every $10 you deposit. So for example, if you deposit $100 as your first deposit, you’ll receive $150 to play with – $250 overall. 
  • The maximum bonus you can receive from the welcome offer is $150. 
  • You can only claim the bonus by depositing $10 with either debit cards or via PayPal – if you deposit with any other method, you won’t trigger the welcome bonus. 
  • While you’re playing through your initial bonus, the maximum stakes will apply to any game you’re playing, and once you’ve finished playing your bonus, the stake limits will automatically increase. 
  • You’ll need to playthrough this bonus within 7 days of accepting it. 
  • Before cashing out this bonus, you’ll need to wager it 50x minimum, that means, if you deposit $10, and receive a $15 bonus, you’ll need to wager the $15 50x = $750. 
  • Since 32Red owns a few online casinos, you can only claim this bonus with a new player account at one of its casinos – such as claiming a second welcome bonus at Roxy Palace Casino. 
  • Check out more of the welcome bonus’ Terms and Conditions here. As with anything, there are a few Terms and Conditions to be aware of before you commit to accepting 32Red’s Welcome Bonus: 
  • A $15 bonus is awarded for every $10 you deposit. So for example, if you deposit $100 as your first deposit, you’ll receive $150 to play with – $250 overall.The maximum bonus you can receive from the welcome offer is $150.
  • You can only claim the bonus by depositing $10 with either debit cards or via PayPal – if you deposit with any other method, you won’t trigger the welcome bonus.
  • While you’re playing through your initial bonus, the maximum stakes will apply to any game you’re playing, and once you’ve finished playing your bonus, the stake limits will automatically increase.
  • You’ll need to playthrough this bonus within 7 days of accepting it.
  • Before cashing out this bonus, you’ll need to wager it 50x minimum, that means, if you deposit $10, and receive a $15 bonus, you’ll need to wager the $15 50x = $750.
  • Since 32Red owns a few online casinos, you can only claim this bonus with a new player account at one of its casinos – such as claiming a second welcome bonus at Roxy Palace Casino.
  • Check out more of the welcome bonus’ Terms and Conditions here.

32Red Casino Games on Offer

32 Red has almost 400 games to choose from, neatly divided into several sections to inspire you and help you navigate.

In general, we were impressed at how easy to navigate, yet inviting, the 32Red site was. We had everything we needed from the dashboard – from our loyalty points status (more on that below), to the range of games on offer, to easy access to our banking section and Promotions too.

32Red sections off its game to give you a few ideas as to what you want to play: you’ll find the ‘32Red Featured’ section at the top of your player dashboard, followed by the newest games on offer Jackpot games, Real and Live Games, Roulette and more.

32Red Casino have these game categories for you to play:

Collection of Games

  • Jackpot games: 16 games to play
  • Real and Live Games: 28 games to play
  • Roulette: 15 games to play
  • Blackjack: 31 games to play
  • Slots: 275 games to play
  • Slingo and more: 16 games to play
  • High Limit – 4 games to play
  • Poker games: 21 games to play
  • Table games: 47 games to play

We think that’s pretty impressive, especially given that 32Red is powered by one software provider only – Microgaming. If that ‘one provider’ approach doesn’t work for you, we think you should take a second look. There are all of your fan favourite games here, including the ‘Millionaire Maker’, Mega Moolah, and that you’re certain to find quite a few games you’ll want to play!

For example, checking out the 32Red Featured tab of 67 games, or the New Games tab with 30 games is surely going to help you land on something that looks exciting:

32Red Casino Main lobby
32Red Casino – Main lobby

At the time of writing, 332Red’s top games that were most popular with players in the past day can be found below.

Best online casino games selection: Party Casino

Roman Power slot

Roman Power

11 Champions Slot

11Champions

Lucky Leprechaun slot

Lucky Leprechaun

Immortal Romance slot

Immortal Romance

Thunderstruck 2 Slot

Thunderstruck II

9 Masks of Fire Slot

Masks of Fire

9 Pots of Gold slot

9 Pots O’ Gold

I'm a celebrity slot

I’m a Celebrity, Get Me Out of Here

Who Wants to be a Millionaire slot

Who Wants to be a Millionaire?

Arena of Gold slot

Arena of Gold

96.9 Percent

32Red Casino Payout Rates

32Red is eCOGRA-certified, with their RTP (return to player) being listed on eCOGRA’s site as 96.93%. 32Red also painstakingly details the RTP of every single game hosted on their site in this long list.

Although the payout ratio is determined by each individual game’s RTP (see list above), the average of these games are then combined to give the entire casino an overall payout rate. 32Red’s is very high, indicating it’s a safe and fair casino to play at.

Best online casino payout rates: 888 Casino

Banking Methods – Deposits / Withdrawals

32Red has a pretty impressive array of banking methods for players, ranging from debit cards, ewallets and payment cards as well as bank transfers!

Deposit methods

mastercard-debit icon
visa-debit icon
visa-electron icon
maestro icon
neteller icon
skrill icon
paypal icon
paysafecard icon
ecopayz icon
bank-transfer icon

All of the deposit methods listed above offer instant processing, meaning you’ll see the deposit in your account immediately after completing the deposit process, as well as fee-for deposits.

The minimum deposit across every one of the above methods is just 10.

Withdrawal methods

mastercard-debit icon
visa-debit icon
visa-electron icon
maestro icon
neteller icon
paypal icon
skrill icon
paysafecard icon
ecopayz icon
bank-transfer icon

The minimum withdrawal amount is also 10, and fee-free. 32Red states that withdrawals via debit card or bank transfer will be processed for a minimum of 24 hours after it was requested, and if it’s requested before 3PM GMT, it will be processed on the next available banking day. If it’s requested after 3PM GMT, the withdrawal will be processed for an additional working day, as banks’ process transactions only between 9AM-3PM, Monday-Friday. That means you might have to wait up to 3 working days for your cash to appear in your account.

However, for ewallet withdrawals (PayPal, Neteller etc), will be processed and finalized on the same working day – so you could see your cash within 24 hours.

Restricted Countries

32Red Online Security and Safety

32Red is dedicated to keeping their players safe and secure online, in a few ways:

  • They have SSL encryption deployed across the site (check out the small padlock in the URL bar – this tells you your connection is secure, and your data encrypted)
  • 32Red is eCOGRA-tested and certified (see details above for more about what this means)
  • 32Red is regulated by two highly-respected regulators – the United Kingdom Gambling Commission and the Government of Gibraltar, both of which act as proof that 32Red is a fair casino to play at.
  • 32Red proudly displays several logos, dedicated to responsible gambling awareness:

32Red Device Support & Casino App

Mobile Casino App
Device Support & Casino App © CSNO 2020

32Red has both an excellently mobile-optimised mobile site, as well as two well-designed mobile apps (for Android and iOS).

Their mobile site looks almost identical to the desktop site, with all of the games, sections and links we so enjoyed on the desktop site (for the loyalty program, banking section and help section, among others). An added benefit was, just like the desktop site, the games’ icons were nice and big enough that we didn’t find ourselves accidentally swiping anything – we could very easily scroll, swipe and select whatever we wanted (even those of us with larger fingers).

The mobile apps are also well-optimised, with everything you see on the desktop available in a clean, easy to use and work around app. Every device – tablet and phone – that we tried to access with 32Red’s mobile site and apps saw it loading quickly and playing lag-free, which we found was the case across operating systems that we tried (Android, iOS, macOS, Windows). Nice one, 32Red!

Software Providers used at 32Red

microgaming icon

32Red Loyalty Scheme

32Red’s loyalty scheme, the Red Rubies scheme, has some pretty great ideas. For one thing, you’re automatically enrolled and start earning points from your very first real money wager; for another thing, there are a few tries to work through and keep you interested, with the last one being the invite-only VIP tier (more on that below!):

32Red Casino loyalty program
32Red Casino – Loyalty program

Each tier has its own exclusive benefits, and you move through them automatically as you make real money wagers and earn points. To stay on the same tier each month, you need to earn the required numbers of Red Rubies to be in that tier, or you’ll be downgraded.

Your loyalty level gives you different benefits, such as birthday bonuses and other exclusive promotions and gifts. As you can see from table below, personalised promotions only kick in from the Gold tier – although you’ll still get a really generous boost on your birthday across all tiers:

32Red Casino loyalty program
32Red Casino – Loyalty Tier benefits

Redeeming your Red Rubies is easy, and you can access your Red Rubies account straight from your player dashboard.

Just login to your player account, and look for the Red ‘R’ at the top right of the screen – you can only redeem in units of 1000 rubies, which will give you 10 casino chips per 1000 Red Rubies.

VIP Scheme

Once you’ve risen through the Red Rubies Rewards tiers and hit enough Red Rubies you’ll be invited to join 32Red’s VIP club – Club Rouge (32Red doesn’t say how many you’ll need, although the Platinum tier requires at least 10,000 Red Rubies to join, so we’re guessing either 15,000 or 20,000 Red Rubies will get you an invite to Club Rouge).

The rewards look amazing, and we’re pretty sure any player will feel like the most important of VIPs with this kind of treatment: some of the offline benefits 32Red will treat you with includes:

  • All-expenses paid trips to LA for exclusive sports events
  • Backstage passes to popular shows
  • VIP treatments, including Private Boxes, at high-ticket sports events
  • Fine dining experiences

And there’s more – on top of the offline trips you can expect as a VIP player, 32Red offer you:

  • Enhanced deposit bonuses – including higher deposit bonuses and free chip giveaways
  • Birthday treats – deposit bonuses and free chipsMembership gifts – including bottles of
  • champagne, Cuban cigars and world-class chocolate
  • Exclusive promotions
  • A personal support service, available 24/7

And more, besides.

You should note, that if you don’t play at 32Red for 90 days, your Red Rubies will expire.

32Red Casino Customer Service

32Red has a super in-depth, easily navigable FAQ section -in fact, it was so well collated that we didn’t even feel the need to get in touch with customer support, as we could easily fix any issue we encountered just by following the FAQ’s recommendations.

There’s even a ‘Most popular answers’ section, which was really very handy –

32Red Casino FAQ page
32Red Casino – FAQ page

If you do still want to get in touch with customer support, you have several options:

  • Email: you can submit a query via 32Red’s online support form. This is available and operational 24/7.
  • Phone: this is also available 24.7, and players have a range of three numbers to choose from
    • Freephone: 0808 180 323
    • National rate: 0203 544 6732
    • Local rate (mobile friendly): 0330 124 3232
  • Live chat: access this anywhere on the 32Red site, by clicking the red ‘Live chat’ button. You’ll be asked to provide your details – full name and email address, and then start the chat.

We were connected to live chat after 10 seconds, despite being second in the queue. We were connected to Chloe, who was very quick to answer our questions, and answered them professionally and helpfully, which we appreciated.

8.3
Rating

Our Verdict

32Red is award-winning for a reason, and we think you’ll understand why once you start playing there.

From the game selection, to the ease of use, to the bursting promotions section, we don’t really find any faults with 32Red. Even the verification process, which is usually where things can go wrong pretty quickly, didn’t give us any hassle and took only 2 minutes total to get through.

We’d say the only potential drawback some players might find is that 32Red is powered ‘only’ by Microgaming. We know that might be a little off-putting, especially if you really enjoy all of the game variety from a range of software providers that other casinos provide, but really, we suggest you take a look into Microgaming’s back catalogue. There’s a lot to get through, with over 400 games alone at 32Red. Sometimes, simplicity is the variety you need.

For these reasons, we highly recommend you try out 32Red – like we said, it’s a regularly award-winning casino for a clear reason, and if you’re not playing, you’re missing out on an epic player experience.

Up to $150 Bonus

(3523)
18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about 32Red Casino

Is 32Red Casino safe and legit or a scam?

32Red is incredibly safe, with several high-level commitments to protecting their players. These include:

  • Cross-site SSL encryption
  • A very in-depth Responsible Gaming policy
  • Casino regulation provided by both the UKGC and the Government of Gibraltar
  • Independent auditing and testing of their games by eCOGRA
  • Proud display of several gambling help organisations in their footer

Overall, each of these commitments combine to give us the impression that 32Red is a safe and secure casino which is committed to their players’ online safety, in every way, shape and form.

How long do 32Red Casino withdrawals take?

It depends on both the time of day you request your withdrawal, as well as the withdrawal method you use to cash out with.

For bank transfers and debit cards, withdrawals can take up to 3 working days to appear in your account. This is because bank processing times run until 3PM GMT, so if you request a withdrawal before 3PM, you’ll get your money quicker (within 2-3 working days). If it’s after 3pm, you’ll likely be waiting up to 3 working days or more.

For ewallets, you’re likely to receive your withdrawals within 24-48 hours, regardless of the time of day the withdrawal was requested.

How do you close a 32Red Casino account?

You can read more about the process here, but closing your account is very easy to do. You need to get into customer support (across a channel of your choosing), and ask them to close your account. They’ll ask for some personal details to confirm your identity, and then will confirm they have started the process to close your account.

32Red also note that although your account will be closed, they’ll have to retain your player information for 5 years minimum due to the licensing laws.

How do I get 32Red Casino bonus codes?

Although there aren’t currently any 32Red bonus codes available, there are several ways you could receive these:

  • Via your communication channels (which you can choose during the signup prices and edit from your player account)
  • From your Red Rubies section – these might be waiting for you if you’ve hit a certain Red Rubies tier
  • From your VIP Account Manager, who might give exclusive offers and bonus codes
  • Via the Promotions section, which is updated regularly and always worth keeping an eye on!
How do I withdraw money from 32Red Casino?

It’s very straightforward. All you need to do is:

  • Sign into your player account
  • Go to the cashier
  • Select ‘Withdraw’
  • Choose your preferred withdrawal method and the amount you’d like to withdraw
  • Follow the process and wait for the confirmation screen.

Remember – in order to even access the withdrawal screen or cashier, you’ll need to verify your identity! This can be done either from the Help section, via your player account or during the signup process (see details of how to do this in the ‘How to get started at 32Red’ section, above).

How do I get a free bonus/bets on 32Red Casino?

You can get them in a few ways:

  • The could be directly sent to you via your preferred communication channels (keep an eye on them and you can either choose these during your signup process or from your player account)
  • Via your Red Rubies dashboard, or via your Club Rouge Account Manager
  • Via the promotions section, which is regularly updated
How do I use the casino bonus on 32Red Casino?

It really depends on the casino bonus’ Terms and Conditions. You might have to:

  • Contact chat support
  • Make a deposit of a certain amount
  • Pasting a bonus code into the cashier when you’re depositing
  • Play a certain game

Or otherwise, it’s always worth double checking the casino bonus’ details to know more about how to use it, as well as contacting customer support if you’re having issues.

How do I withdraw a casino bonus from 32Red Casino?

It’s almost as easy as withdrawing as standard:

  • Log into your player account
  • Go to the cashier
  • Select ‘withdraw’
  • Choose your payment method and amount
  • Follow the steps and complete the process

..except there’s an added set of requirements you need to make sure you satisfy! For the Welcome Bonus, for example you’ll need to make sure you’ve satisfied the playthrough requirements enough in order to cash out any of your winnings (for more details check out the ‘welcome bonus’ action, above).

Additionally, for any withdrawals you’d like to make, you need to make sure you’ve passed both the ID and proof of address verification checks, otherwise you won’t even be able to access the cashier.

How do you get Free Spins on 32Red Casino?

There are several ways you might do this:

  • As a part of a Red Rubies tier reward (check your dashboard for details)
  • For Your VIP Club Rouge personal Account Manager
  • From the Promotions section at 32Red – usually as a part of a larger promotion, and for which you’ll probably need to make a deposit
  • Direct to your inbox, via any of your preferred communication channels.