Best Online Casinos

Spin Palace Casino

18+. New customers only. Full T&Cs apply. Please gamble responsibly.
User Experience

Spin Palace Casino Review

Those based in Canada will likely recognise Spin Palace Casino to be one of the premium online gambling destinations. This platform provides games to suit all player needs, from classic table games to thrilling progressive jackpots. For the full lowdown, keep reading for information on everything from the welcome bonus to how to make a deposit.

Spin Palace Casino Sign up Process

Getting setup and playing at Spin Palace Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

10 Steps to get started at Spin Palace Casino

Step 1:Click on the red Sign Up button on the home page.

Spin Palace Casino Homepage
Spin Palace Casino - Homepage

Step 2: Enter your location, username and email address.

Spin Palace Casino registration
Spin Palace Casino - Registration Page

Step 3:Choose a password, enter your name and provide your date of birth.

Step 4:Enter your gender, language, currency, mobile number and address.

Step 5:Tick the boxes to confirm you are over 18, accept the terms and privacy policy, and optionally to remember your details and receive a welcome bonus and promotional offers by SMS, phone and mail.

Step 6:Tick the boxes to confirm you are over 18, accept the terms and privacy policy, and optionally to remember your details and receive a welcome bonus and promotional offers by SMS, phone and mail.

Step 7:Navigate to the Cashier and click on Deposit.

Step 8:Select your preferred payment method and the amount you wish to deposit.

Step 9:Enter the details required and confirm your selection.

Step 10:Start Playing!

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Spin Palace’s Welcome Bonus: What You Need to Know

Spin Palace provides its new players with a bonus of up to C$1000, split over the first three deposits.

To claim the welcome bonus, you need to:

Step 1:Sign up for a new player account

Step 2:Tick the box to confirm you would like a welcome bonus

Step 3:Click on the link in your inbox to activate the bonus

The offer is spread out across a new player’s first three deposits in the following format.

  • First deposit – 100% match bonus up to C$400
  • Second deposit – 100% match bonus up to C$300
  • Third deposit – 100% match bonus up to C$300

Before getting started with this promotion, we recommend becoming familiar with the terms and conditions. We have included a summary of what to be aware of below.

  • The new player has seven days to claim the Spin Palace welcome offer from the day they have signed up. After this point, the promotion will not be available.
  • A purchase of C$10 or more must be made in order to activate this promotion.
  • Multiple account creation does not qualify the player for multiple sign-up bonuses. The offer is only available once per player, once per computer and once per email address. Furthermore, the offer cannot be transferred.
  • There are playthrough requirements in place for players to meet before they can qualify for further sign-up bonuses at other member casinos.
  • The bonus is subject to a wagering requirement of 70x before winnings are eligible for being transferred from the bonus balance to the cash balance.
  • When a player has completed the wagering requirements and has a positive cash balance, the withdrawal of winnings which come from free spins are capped at 100 casino credits in C$. The remaining cash balance will be forfeited.

Players should be aware that games at the casino may not always contribute – or qualify in the same way – towards meeting the wagering requirements for the welcome bonus. The games which do not qualify at all are Sic Bo, craps, baccarat and Red Dog. The remaining available games qualify according to the following percentages.

  • All slots (except for NetEnt titles and progressive jackpots), keno, scratch card games (except respin slot games, which count 10%) – 100%
  • All NetEnt slot games – 50%
  • All table poker, roulette, video and power poker (except All Aces and Jacks or Better), blackjack (except Classic Blackjack) and Casino War – 8%

If players choose to engage with one of the games which are excluded from qualifying towards the wagering requirements, the casino reserves the right to void winnings made from them.

Best online casino welcome bonuses: 888 Casino

Spin Palace Casino Games on Offer

The casino games at Spin Palace are divided into the following categories – All Casino Games, Baccarat, Blackjack, Craps, Keno, Roulette, Slots and Video Poker.

Collection of Games

  • Live Casino – 10+ games
  • Slots and jackpots – 400+ games
  • Jackpots – 10+ games
  • Casino Games – 50+ games

While the focus is on slots, as is the case with many online casinos these days, that does not mean there are no options for fans of classic table titles. What’s more, there is a generous live casino section for those wanting to get involved in some real time gameplay.

The main benefit people enjoy with live casino games is the chance to play against a real dealer who is streaming in HD quality to their device, whether it’s a laptop, computer, smartphone or tablet. The main categories of live casino games at Spin Palace are blackjack, baccarat, roulette, Texas Hold’em and poker. Features include sound controls, various viewing options, account history and an informative interface which includes rules about each game for newcomers – or those who need a quick refresh.

Some of the top games on offer include the following:


  • European Blackjack Gold
  • Vegas Strip Single Deck Blackjack Gold
  • Multi-Hand Vegas Downtown Blackjack Gold
  • Pontoon Blackjack Gold
  • Vegas Downtown Multi-Hand Blackjack


  • European Roulette
  • American Roulette
  • European Roulette Gold Series
  • French Roulette
  • French Roulette Gold


  • Live Dealer Blackjack
  • Live Roulette
  • Live Baccarat
  • Live Dream Catcher
  • Diamond Blackjack

3 Reel Slots

  • Break Da Bank
  • Cash Crazy
  • Double Magic
  • Jurassic Jackpot
  • Reels Royce

5 Reel Slots

  • Big Top
  • Reel Thunder
  • Hot Shot
  • Monster Mania
  • Winning Wizards

Best online casino for games: Party Casino

Break Da Bank Slot

Break Da Bank Slot

Goblins Gold Slot

Goblin’s Gold

Thunderstruck 2 Slot

Thunderstruck II

Jurassic Jackpot Slot

Jurassic Jackpot

97.8 Percent

Spin Palace Casino’s Payout Rates

There are many good features about Spin Palace, and one of them is the high payout rate. For those not in the know, the payout rate is the amount of money which is returned to a player over time. Also known as the RTP or Return To Player, this figure can be used to calculate how reliable a casino platform or individual game is.

Best online casino payout rates: Party Casino

Spin Palace Casino’s Banking Methods – Depositing and Withdrawing

These are the deposit methods available at Spin Palace casino.

Deposit methods

ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, PayPal, PaysafeCard, Solo, Ukash, instaDebit, Visa, Entropay, Sofortuberweisung, POLi, EZIPay, eChecks, Skrill, Direct Bank Transfer, Instant Bank Transfer.

Deposit methods

ecopayz icon
mastercard icon
neteller icon
maestro icon
paysafecard icon
skrill icon

The good news is that players can choose between traditional methods such as Maestro or MasterCard, e-wallets such as Neteller or PayPal, and lesser known methods such as Ukash and Entropay.

These are the withdrawal methods on offer.

Withdrawal methods

Cheque, ClickandBuy, Maestro, MasterCard, Neteller, PayPal, Solo, Visa, Direct Bank Transfer, Entropay, EcoPayz, EZIPay, eChecks, Skrill.

Withdrawal methods

mastercard icon
maestro icon
neteller icon
paypal icon
skrill icon
bank-transfer icon

We recommend using an e-wallet or debit card for withdrawing money, as these are by the far the quickest and easiest methods.

Restricted Countries

  • For a list of restricted countries, see participation 1.1 on Spin Palace Casino’s site.

Spin Palace Casino’s Online Security and Safety

Licensing and regulation

We took a look into the licensing behind Spin Palace and found that the parent company is Baytree Ltd. This business is registered in Malta and licensed by the Kahnawake Gaming Commission. At the time of writing, the site footer contains the license number and details of when it was issued – August 2016. These are good signs, as an online casino needs a license in order to be considered reputable. Any casino license company requires each platform to adhere to strict rules and regulations in order to retain its good standing, which means players can be confident they are entering a safe environment at Spin Palace casino.

Responsible Gambling

Players have peace of mind at Spin Palace, as this casino has a dedicated responsible gaming page in place for those who are experiencing trouble with their gambling habits. There are a number of features in place to protect players; they are as follows.

  • Age restrictions – Spin Palace does not allow players under the age of 18 – or the legal age of majority in their jurisdiction – to engage in gameplay on their site. Those who do sign up as minors may have their identities verified after they have made a deposit, or when they are about to make a withdrawal. Anyone who is found to have broken the age restriction rules will have any winnings voided, as well as their account deleted.
  • Self exclusion – Those who are experiencing trouble with the amount of time they are spending at Spin Palace have the option to exclude themselves from the site for a set timeframe. There are two options – either a minimum cooling off period of 24 hours, or a minimum self exclusion period of 6 months. Players who have implemented either the cooling off period or the self exclusion feature will have minimal or no marketing promotions sent during this time.
  • Deposit limits – Players can adjust their deposit limits on a weekly, daily or monthly basis. In order to use this feature, users are required to get in touch with customer support.
    Self assessment – There is a way for players to decide for themselves if they have a problem with a gambling addiction. A series of questions can be answered with Yes or No, and those who answer Yes to seven or more questions are advised to seek further support.
  • Third party resources – Spin Palace provides access to three professional services – National Council on Problem Gambling, Gamblers Anonymous and GamCare.

Site Security

Spin Palace Casino has worked to incorporate a number of security measures so that players are protected from issues such as unauthorized access. These systems work to keep data security intact and also to use information collected online correctly. The methods used include authentication and access control, external and internal audit tests, encrypted communications and secure network topology – which could include firewall systems and intrusion prevention.

Spin Palace Casino Device Support and Mobile Casino

Mobile Casino App
Device Support & Casino App © CSNO 2020

These days, people are playing casino games on their mobile devices in increasing numbers. The good news is that Spin Palace has developed a fully optimised mobile casino, giving Canadians plenty of options when they want to play roulette, slots or poker on the go. There are hundreds of games available for players around the clock, with titles available on iOS, Android, Blackberry, Windows Mobile and more.

The mobile casino at Spin Palace is powered by high quality software and licensed by the Malta Gaming Authority. Players can have peace of mind knowing that third party organisation eCOGRA endorses the site after carrying out regular audits of the games library. Just as is the case on desktop, the mobile site must follow some of the strictest rules and regulations around in order to remain in operation.

Software Providers

The main software provider used with Spin Palace casino is Microgaming, one of the most well-known names in the industry.

microgaming icon

Spin Palace Loyalty Scheme

Those who are new to Spin Palace will immediately feel the benefits of their membership, thanks to a free loyalty program in place. Every time players participate in games and make wagers, they will add loyalty points to their account. These can be exchanged for bonus credits once certain milestones have been achieved.

There are also loyalty program benefits in place, which become more and more substantial every time the player moves up a tier according to the loyalty system. Perks on offer include a dedicated support team, quicker potential for earning points, tailored bonus promotions and various competitions to spice up the experience.

Loyalty and VIP Tiers

The way people get involved with the loyalty and VIP sectors at Spin Palace is simply to get started with gameplay. Whenever a cash wage is made, this will merit a player’s account with loyalty points. As it’s so easy to earn points, all that is required to move through the various loyalty tiers is to simply engage with the games library.

There are various levels available to players, from the Bronze level up to Prive. The final level is invite only and comes with the highest level of points conversion. Those in this esteemed tier will also benefit from perks such as a dedicated VIP host, exclusive bonuses, a monthly boost and a birthday bonus.


Spin Palace Casino Customer Service

The first method players are advised to use, if they are experiencing troubles at Spin Palace, is to access the FAQ section. This page covers all of the most commonly asked questions, from withdrawing and depositing to how the loyalty program works. However, if the player’s questions are not answered here, there are two main channels to make use of for live support.

By getting in touch on email, players can expect a response within a few hours. This is because the support service is available around the clock – 24 hours a day, 7 days a week. However, those who wish to access a more urgent response can open up the live chat.

When logged into their accounts, players can click on the Live Chat link from the Contact Us page. A new window will open, and they will be required to enter their username or email address, followed by their first name. There will usually only be a short wait for a representative to arrive in the chat, although if there are high volumes there will be regular notifications about the status in the queue.

Once a customer support agent has entered the chat, they will introduce themselves and ask how they can assist. Then the issue can be resolved quickly and easily. For less urgent issues, we recommend sending a detailed email with screenshots attached to help illustrate your problem. This way, you will receive the most helpful response possible.


Our Verdict

We found that Spin Palace Casino is a decent option for all kinds of Canadian casino players, whether they are new to the world of gambling or they have tried out some other sites in their time. The first factors we checked were the licensing and registration, customer support, depth of the games library and the quality of the welcome bonus. Fortunately, all of these checked out.

The next steps were to test the mobile casino and compare it with the desktop experience, and we found that playing on the go was a good option providing the internet connection remained stable. Finally, we tried various bonuses out as we moved through the loyalty tiers and found them to be interesting and varied. Overall, we believe Spin Palace is a great option for all kinds of players.


18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Spin Palace Casino

Is Spin Palace Casino safe and legit or a scam?

We believe Spin Palace Casino is a safe place to play for a number of reasons. The first factor we take into consideration is the licensing and registration, which is present and correct at the time of writing. This means that, not only is the site in compliance with a number of strict regulations, they are audited by third parties such as eCOGRA in order to determine the games library has a fair RTP for players.

Furthermore, there is a responsible gambling page in place on the site which helps those who are having potential issues with gambling addiction. There is also a contact us page with a reliable live chat and email service, which we have tested and found to be to our satisfaction.

How long do Spin Palace Casino withdrawals take?

It’s possible to have exceedingly quick withdrawals at Spin Palace Casino if you choose the right method selected. For example, many people make the mistake of choosing a bank transfer and yet expecting their funds to arrive quickly. Unfortunately, this will not be the case as bank transfers typically take between 7 and 10 working days. The situation is even worse with cheque deposits, as these can take anywhere from 10 to 28 working days.

We recommend using an e-wallet or cryptocurrency as your preferred withdrawal method, as the processing times for these can be instant! At the most, they should only take two days.

How do you close a Spin Palace Casino account?

The best way to close your Spin Palace account is to get in touch with customer support and ask them to shut you down. They will be sure to action your request as soon as possible.

How do I get Spin Palace Casino bonus codes?

There may not always be bonus codes on offer, but in situations where these are required to activate an offer, there are a few avenues at your disposal. For example, you can make use of the marketing promotions you hopefully signed up for when you made your new player account. If you did not tick the relevant box when filling in the registration form, you can turn this option on or off from the general user account settings.

Alternatively, players can check out the promotions page regularly, as offers with bonus codes are bound to show up from time to time. Furthermore, the loyalty club will be providing offers which include codes as you move up the various VIP tiers available to you.

How do I withdraw money from Spin Palace Casino?

It is easy to withdraw money from Spin Palace Casino, particularly because the process will be the same for many casino sites. To get started, ensure that you have enough in your main balance to withdraw. It’s important to know the difference between a bonus balance and a real money balance, as the former cannot be used for withdrawals until the wagering requirements for the associated promotion have been met.

Log into your player account and navigate to the Cashier. Click on Withdrawals and select the payment method of your choice. Don’t forget, we recommend using e-wallets or cryptocurrency. At this point, you may need to enter information such as an account login. Choose how much you want to withdraw before confirming your selection. Finally, make a note of how long the estimated processing time will be to avoid any nasty surprises.

How do I get a free bonus/bets on Spin Palace Casino?

Players are advised to opt into marketing communications when they sign up for a new player account, as they will be able to keep up to date on the latest offers and promotions as they happen. Alternatively, those who want to keep their inboxes free of any offers can choose to check the promotions page whenever they have time and see if any of them feature a free bonus or free bets.

How do I use the casino bonus on Spin Palace Casino?

There are some important considerations to consider with any casino bonus, which many players – both new and veteran – can often overlook. First of all, you will need to deposit the minimum amount in order to activate the bonus. Furthermore, certain games will not contribute towards the wagering requirements in place, and others will qualify in differing percentages.

The wagering requirements must be noted and observed, as the bonus will not be eligible for withdrawal until they have been met. However, once they have been fully satisfied, you will be able to download your winnings!

How do I withdraw a casino bonus from Spin Palace Casino?

The best way to withdraw a casino bonus as a player at Spin Palace Casino is to make a careful note of the wagering requirements involved and meet them. It’s a common misconception that casino bonuses adding up to a certain equivalent monetary value can simply be withdrawn to bank accounts once they have been activated.

How do you get Free Spins on Spin Palace Casino?

To get free spins at Spin Palace Casino is probably the easiest option when it comes to bonuses, offers and promotions, as the clue is in the name! Check out promotional emails, read the promotions page regularly, engage in the welcome bonus or simply keep playing to move through the various loyalty tiers and make use of offers as they are unlocked.