Those who are looking for one of the best casinos online in Canada won’t go far wrong with Casino Montreal. The brand is known for its physical casino, but its online counterpart provides fans with a glittering library of games.
In this Casino Montreal review, there is plenty of information to help you decide whether this site is for you. From the welcome bonus to deposit methods and customer service, the full lowdown is below – so keep reading to discover everything you need to know.
Getting setup and playing at Casino Montreal takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:
Step 1: Click on the Play Online button at the top of the screen.
Step 2:Click on the Register button in the top right corner of the screen.
Step 3:Enter your title, first name, last name, date of birth and email.
Step 4:Enter a promo code if you have one and select Yes to receive electronic notifications of offers and promotions from the casino.
Step 5:Enter your postal code, address and phone number, then click on Next.
Step 6:Start Playing!
For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.
There are three main offers to choose from when new players sign up at Casino Montreal. They are as follows:
To claim the welcome bonus, you need to:
Step 1:Sign up for a new player account
Step 2:Complete the identity verification process
Step 3:Receive $25 in free bets
Before signing up for one of the welcome bonuses and enjoying free bets, we recommend reading the terms and conditions on the website. A summary can be found below.
Best online casino welcome bonuses: 888 Casino
There is a dizzying array of games available for Canadian players at Casino Montreal. The homepage for the games library can be browsed while logged out of a player account, so there is no need to sign up if you just want to take a look around.
The main categories listed are Live Casino, Slot Machines, Table Games, Virtual Sports and Keno. To break down these categories more, scroll down until the other filters appear. There is a general search bar for players to find a specific title, or there are options to filter according to My Favourites and Progressive Jackpots. Compared with Spin Palace, there are many more filtering options available, making for a more player-friendly experience.
To browse according to a specific kind of game, results can be split into All, Roulette, Card Games and Blackjack. A drop down menu to the right allows the full games library to be listed either according to the default order, alphabetically or in reverse alphabetical order.
In this Casino Montreal review, we want to make sure you know what’s on offer before you get started. These are some of the top games available per category:
Best online casino for games: Party Casino
The average payout rate at Casino Montreal is 95%. This is average in the industry, so there is no need to worry about this site operating without the necessary standards in place. Those who want to check the payout rates for individual games are advised to check out the details on a title by title basis.
Best online casino payout rates: Party Casino
There are not many deposit methods available at Casino Montreal, but the basics are covered. This may be because the brand is primarily a physical casino and the online casino provisions are supplementary.
Players who use Visa and Mastercard credit cards should be aware that their financial institution may charge cash advance fees for certain transactions made with the website. They are advised to contact their banking provider for more details prior to making a deposit.
Interac Online is only available as a payment method from the banks TD and RBC, but players can also make payments directly from their banks by setting up Espacejeux as a payee and entering the account number in the Account Details section on the site.
Licensing and regulation
Casino Montreal is licensed and regulated by Loto-Quebec, an organisation founded in 1969 by the government in Quebec. The aim of this company is to regulate activities concerned with games of chance, and to reduce the impact organised crime has over control of these activities. Profits from the company are returned to the public in the form of government services. There are financial, social and environmental considerations that Loto-Quebec has in place for the people of Quebec, so all sites under this corporation will be run in compliance with the strictest of governmental rules and regulations.
Information about the responsible gaming measures in place on Casino Montreal can be found by accessing the site’s FAQ and going to the Limits and Responsible Gaming section. There are details about various services, listed as follows.
These are in place for people who do not want to lose track of their money by spending too much over specific time periods. Under the Gaming Limits menu, players can set a weekly deposit limit, which places a maximum amount that can be added to their account between Sunday and Saturday. When players first open their accounts, they are required to set a weekly deposit limit, but this can be changed at any time. Simply go to the Weekly Deposit Limit section and enter a new limit. Those who are lowering their limit will have this change put in place immediately, but requests to raise limits will take a full 24 hours to come into effect.
These can be changed for players who want control over the amount of time they spend on the casino site for certain periods of time. It is applicable for both real money and demo modes of gameplay. As with deposit limits, these can be changed by navigating to the Gaming Limits menu. The first step is to click on the relevant box to set daily, weekly or monthly time limits. Next, go to the relevant box and enter the number of hours which count as the maximum time limit.
These have been introduced so that players can control the amount of money they lose over a set timeframe. To access these limits, check out the Gaming Limits menu after logging into your account and click on the corresponding boxes which indicate whether the limit being changed is daily, weekly or monthly. In this regard, the settings are the same as those seen with the time limits. The new data can then be entered.
Players can set up a limited ban on their account so they have a break from their gaming activities. This is a temporary measure which tends to last between 24 hours and 6 weeks. Those who wish to reactivate their accounts before the timeout period has expired can do this by contacting customer service, but they should be aware that this process can take up to 24 hours to complete.
This measure is a longer version of the timeout, which acts as a more permanent ban on a player account. Those who are experiencing significant issues with their gambling habits should consider implementing a self-exclusion, which can be actioned by contacting a customer support representative.
Gambling Habits Test
Available as part of the casino site, this test is designed to ensure players do not see gambling as a habit they are struggling to control. Players can answer Yes or No to questions concerning topics such as whether they gamble to escape negative emotions, whether they are experiencing problems in their lives related to gambling, whether they wager more or play for longer than anticipated, and whether they gamble without setting limits on money, frequency or time.
There is a dedicated website available for players to access further information. For example, third party resources are linked, and tips on staying in control are included.
There is also a dedicated website for players to view all the necessary information about staying safe and secure online. Information includes details on how to set a secure password, tips on how phishing works and how to detect a fraud or scam. Players will also know when they need to give their personal information – in other words, they will only need to confirm these details when they are calling customer service or logging into the website. Any messages received from the site asking to confirm personal information are described as likely phishing scams and to be avoided at all costs.
There is good news for those who like to play their favourite casino games on the go, as Casino Montreal is fully optimised for smartphones and tablets. This is a common demand for players in the online casino industry these days, so it is good to see that Casino Montreal is one of the best online casinos in Canada in this regard.
All players have to do is log into their accounts using their mobile browsers and they will have the full range of games on offer, exactly as they would on desktop. Furthermore, the full suite of functionality is also available, from deposits and withdrawals to contacting customer support.
There is not a specific loyalty scheme or VIP program available at Casino Montreal, but players can take part in one of the many promotions listed on the site. These are subject to change, and previous examples include the following:
Some of the promotions specific to Casino Montreal include the following:
Zodiac – $3500 in prizes up for grabs
This promotion lets players choose a zodiac sign and see if it lands them either a grand prize of $2500 or one of the two $500 prizes. To enter, players need to do the following.
Monday Mania – You could win up to $250! 15 draws every Monday
Each week, players can place themselves in the running to receive prizes of up to $250. 15 entrants will each win this prize, and this is how players can enter.
Players should be aware that the promotions are constantly changing, so these particular offers may not be available when they sign up for the site.
At the moment, Casino Montreal doesn’t have a VIP program. Check back for future reviews of Casino Montreal for updates.
A customer service phone number is clearly provided on the site footer, but there are other ways to receive support. By clicking on the Contact Us link at the bottom of the screen, players can make use of three different options.
The first port of call is the FAQ, which includes sections on financial transactions, promotions, electronic communications, security and location services, limits and responsible gaming, products and general queries.
If players find that they are still in need of support and would prefer to speak with the customer service team, there are two main options – phone and live chat.
The phone service is available in English and French, and it can be accessed around the clock. There is also the option to chat in real time by clicking on the live chat button. This will open a window where players need to enter their name, email address and the details of their query. From there, they will be entered into a short queue if there are high support volumes. There will then be a notification when the player is at the top of the queue, and the representative will introduce themselves before asking how they can assist. Once the player has had their query resolved, they can simply exit the chat at any time.
After spending a few weeks exploring everything Casino Montreal has to offer, we are pleased to report that this site has a lot of good points. One plus is that the responsible gaming and security measures are unlike any other site in the industry, as they go into more depth and detail than we have ever seen before.Elsewhere, the promotions were clearly well thought out and the constantly rotating library is sure to provide plenty of entertainment for players who tend to get bored with the same kinds of offers.
The main downsides with this site were the fact that there is no loyalty or VIP program in place, and there are also very limited deposit and withdrawal methods in place. However, for those seeking an online casino experience with one of the most trusted providers you could possibly find in Canada, Casino Montreal is surely for you.
Here is a list of what we consider to be the best online casinos in Canada in 2021:
There is no doubt in our minds that Casino Montreal is one of the most legitimate online casino sites for Canadian players. This is because it is run by Loto-Quebec, a subsidiary of the government in Quebec which aims to oversee activities in this area. As a result, the site is upheld to the strictest rules and regulations when it comes to responsible gaming, fraudulent activities, underage gameplay and so on.
On average, withdrawals take between 3 and 5 working days to process. The main withdrawal methods are fairly limited, so unfortunately there is not a way to get winnings within a few hours or a single working day using a method such as e-wallets. However, it is our hope that this will improve in the future!
Those who wish to close their Casino Montreal account can do so by navigating to their account settings and following the relevant prompts. Alternatively, they can get in touch with customer service to have their request actioned as soon as possible.
The main way Casino Montreal offers its promotions to players is with the use of bonus codes, and these can be accessed by going to the dedicated offers page. From here, simply choose an offer which appeals and the relevant codes will be listed along with instructions on how to claim them.
It’s easy to withdraw money at this online casino, as all you need to do is log into your player account and navigate to the Withdrawals menu. From here, simply pick a payment method and select the amount you wish to withdraw. This could be a predetermined amount or a number you enter manually. Then there may be an identification verification process to follow before the winnings are released.
The best way to get a free bonus and free bets with this casino site is to sign up for the welcome bonus. There are three to choose from, with two aimed at the live casino library while the other is designed for the online casino library in general. All of these offers are no deposit bonuses with free bets.
Simply sign up for your player account and pick your welcome bonus of choice before playing with the free bets awarded to you. As this is a no deposit bonus, the promotion is not subject to wagering or playthrough requirements.
The casino bonus can be withdrawn once players have achieved enough winnings from their gameplay to warrant this process to be initiated. Free bets or a free deposit bonus in the form of casino credit cannot simply be withdrawn as free money – it is designed to be used on the casino site.
The best way is to keep checking the promotions page regularly, as there are always offers which include free spins. Alternatively, sign up for marketing communications to get the latest free spins deals directly to your inbox.