Best Online Casinos

Vegas Hero Casino

$1000 Bonus + 50 Free Spins
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
8.0
Rating
User Experience
8/10
Games
7/10
Bonuses
8/10
Slots
9/10

Vegas Hero Casino Review

Brought to you by the people behind Casoola, Genesis Casino, Casino Gods and a whole host of other awesome online casinos, you’re in for an amazing time at Vegas Hero Casino.

After all, parent company Genesis Global of Regular Award winners. Just by seeing their name on this site tells us that you’re in for a fantastic set of welcome bonuses (more on that below), a massive range of games, and a casino that’s a little bit different to everything you might be used to with other online casinos.

How to Get Started at Vegas Hero Casino

Getting setup and playing at Vegas Hero Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

8 Steps to get started at Vegas Hero Casino

Step 1:Navigate to VegasHero.com, and click ‘Sign up’:

Vegas Hero Casino Homepage
Vegas Hero Casino - Homepage

Step 2:A form will pop up, asking you to set a username, to input your email address and to set a password (which has to have at least 8 characters and include letters and numbers) for the site.

Vegas Hero Casino registation page 1
Vegas Hero Casino registation page 1

Step 3:On the next screen, you'll be asked for:
a. your first and last names
b. your gender - male or female
c. your birth date
d. your location, which will be pre-selected for you according to your actual location
e. your address, which will complete as you start typing f. your mobile number
g. you'll be asked to tick the box stating that you're happy to receive marketing communications and offers from the casino. We always advise that you tick this box for any online casino.

Vegas Hero Casino registration page 2
Vegas Hero Casino registration page 2

Step 4:You'll be taken to the deposit screen to make your first deposit. Choose your favourite deposit method, enter the amount and follow the process. Make sure to take notice of the ‘I want a bonus’ box, highlighted with a red box on the screenshot below:

Vegas Hero Casino cashier screen
Vegas Hero Casino cashier screen

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Vegas Hero’s Welcome Bonus: What You Need to Know

Vegas hero gives you, well, a Vegas welcome, with its not one but two welcome offers.

Those are up to $1,000 plus 50 free spins for casino, or 100% up to $100, exclusively for Live Casino games.

To claim the welcome bonus, you need to:

Step 1:Register for a new player account at Vegas Hero Casino

Step 2:Make a deposit of at least $10

Step 3:Choose your bonus from the ‘I want a bonus’ box at the cashier (see where this is in the ‘How to get started’ section, above)

Step 4:Start playing! Your deposit bonus will be automatically applied.

Sounds great right? Before you get stuck in and choose which bonus you want to use as your welcome offer, you should know that there are a few Terms and Conditions when claiming Vegas Hero’s Welcome Bonus:

For the casino bonus:

You’ll receive $1,000 across your first 4 deposits. This breaks down like this:

  • On your 1st deposit, you’ll receive 100% of $200 + 50 free spins. That means, if you deposit $10, the casino will give you an extra $10 to play with, so $20 in total.
  • On your second deposit, you’ll receive 50% up to $200 using code WHERO2. That means, if you deposit $10, the casino will give you $5 to play with, so $15 playing money.
  • On your 3rd deposit, you’ll receive 25% up to $300, using code WHERO3 meaning if you deposit $10, the casino will give you an extra $2.50, so you’ll have $12.50 to play with in total.
  • On your fourth deposit, you’ll receive another 25% up to $300, using code WHERO4.
  • You can choose either this welcome bonus or the live casino bonus, but not both!
  • You need to wager each stage of this welcome bonus 40x before you can withdraw the bonus or any winnings you make from using the bonus cash. That means, if the casino has given you an extra $10, you’ll need to wager it 40x = $400, before you can withdraw it from the casino.
  • You’ll receive 10 free spins instantly once you’ve made your first deposit. The rest of the free spins will be given to you at a rate of 10 per day for the next 4 days.
  • You can use your free spins on Fire Joker.
  • Your free spins will be valid for 72 hours from the time you receive them.
  • The maximum withdrawal amount you can take from your free spins winnings is $100.
  • Your bonus will be valid for 14 days from the time that you received it in your player account. After this time, any remaining bonus cash or winning you made from using the bonus will be removed from your account.
  • The maximum bet you can make using this bonus is $5 for slots and $30 for any other game.
  • Not all games will contribute equally to those wagering requirements:
  • All Video Slots and other games – 100%
  • All games under the category “classic slots”- 75%
  • All Table Games – 10%
  • All Blackjack games – 5%That means, if you want to use your $10 casino bonus on a table game, you need to wager it 76 x = $760.
    The following games are completely excluded from the wagering requirements for this promotion: All Jackpot games, live games and Video Poker games. Slots: Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade – Las Vegas, Blood suckers, Dead or Alive, Devil’s Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood: Shifting Riches, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super nudge 6000, Gem Rocks, Dead or Alive 2™, Zombie Hoard.

For the Live Casino bonus:

  • You can only claim either this or the casino bonus described above – not both.
  • This bonus can only be used online casino games (which are Live Roulette, Live Blackjack and Dream Catcher. Other
  • Live Games (Baccarat, Poker, Top Card and more) excluded from play in this promotion.
  • The Live Casino welcome bonus is subject to a wagering requirement of 40x.
  • Any deposits made with Skrill or Neteller won’t be eligible to trigger this Live Casino welcome bonus.
  • The maximum stake you can make while using your Live Casino welcome bonus is $30.
  • Not all games included in this promotion contribute equally to the wagering requirements:
  • Live Roulette – 10%
  • Live Blackjack – 5%
  • Dream Catcher – 10%
  • That means, if you want to play your bonus cash on Dream catcher, you’ll need to wager it 76x before you can withdraw: for a $10 casino bonus, that means $760.
  • Your bonus cash will be valid for 14 days from the time it appears in your account. If you don’t complete your wagering requirements in this time, your bonus and any winnings you’ve made from it will be removed from your account.

There aren’t currently any bonus codes available for the Vegas Hero Welcome Bonus; you can read more about the Bonus’ Terms and Conditions here.

We know that this is a tough choice, especially for Live Casino fans. However, we think that the casino bonus is much more generous: for one thing there’s more bonus cash on offer, and we love that there are some free spins included too. Our favourite thing has to be that the casino bonus is given over your first 4 deposits. We really think there’s something in the Welcome bonus for every type of player.

However, while the Live Casino bonus is generous, we don’t like that the bonus cash offer is lower, and the games that are included don’t extend to every live casino game in that section. We’re also not that impressed with the wagering contributions, because, if not all games are included for using his promotion, the casino should at least make those three that are included count towards the wagering requirements more than they do.

Best online casino welcome bonuses: 888 Casino

Vegas Hero Casino’s Games on Offer

We knew we wouldn’t be disappointed by the range of games on offer here. The game lobby is also super organised too:

Vegas Hero Casino game lobby
Vegas Hero Casino game lobby

The game lobby has sections for hottest games, new games and the individual game lobbies. There’s also a nice place where you can save your games to your favourites, and easily access them from the top of your player dashboard.

Otherwise, Vegas Hero Casino have these game categories to choose from:

Collection of Games

  • Live Casino: 40 games to play
  • Slots: Blimey, there are almost 1500 games in this section!
  • Jackpots: 51 games to play
  • Roulette: 32 games to play
  • Must Fall Jackpots: 10 games to play
  • Table Games: 63 games to play
  • Classic Slots: 39 games

Although the casino looks super slot-heavy, don’t be fooled: there’s more than enough choice for every type of player, no matter their gaming preferences. All types of players would therefore be super happy here.

If you don’t know where to start on your gaming journey at Vegas Hero, then the casino makes it easy for you : the Hottest Games section. At the time of writing, the top slots at Vegas Hero Casino were – :

Best online casino for games: Party Casino

Gonzo's Quest slot

Gonzo’s Quest

Book of Dead Slot

Book of Dead

Cat Wilde and the Doom of Dead Slots game

Cat Wilde and the Doom of Dead

94.8 Percent

Vegas Hero Casino’s Payout Rates

Although the casino don’t actually state their payout rate to play as, they do state in an FAQ that their testing is carried out by two highly respected third party auditors: eCOGRA and Technical Systems Testing (TST), meaning you’re in safe hands.

This is great to know, however if you’re still looking for the payout rate to players, as well as individual games’ payout rates too, you can very easily find this.

You just need to go to any of the games in the main game lobby. Click through to the game’s player screen, and then look for the information or help section. Right the way down the bottom, you should find the details of the game’s RTP (Return To Player) percentage.

Then, average out several other games on the site, to find the casino’s overall payout rate to players. Easy, right?

Doing this with 10 games we randomly picked gave us a 96% payout rate for Vegas Hero, showing us it’s a generous, fair and safe casino to play at!

Best online casino payout rates: Party Casino

Vegas Hero Casino’s Banking Methods – Depositing and Withdrawing

Vegas Hero Casino has a range of deposit and withdrawal options for CA players, including ewallets and more!

Deposit methods

Interac Online
Interac etransfer
Visa
visa-electron icon
mastercard icon
maestro icon
ecopayz icon
MuchBetter
AstroPay
Crypto&Go
paysafecard icon

The minimum deposit to trigger the welcome bonus, and to make for each stage of the Welcome Bonus, $10. Your deposit is free to make, and the casino says it should appear straight away into your player account as soon as you finalise it at the cashier.

You can also set a deposit limit, right from the cashier, and Vegas Hero Casino also has the opportunity for players to self-exclude from the casino.

Withdrawal methods

Interac Online
Interac etransfer
Visa
visa-electron icon
mastercard icon
maestro icon
AstroPay
Crypto&Go
paysafecard icon
bank-transfer icon

The minimum withdrawal amount you can make is $10. But, withdrawals aren’t free to make. You’ll pay a $3 or 2% as a transaction fee for every withdrawal you make, whichever number is lower. You should also know that withdrawal via ewallet can appear almost instantly in your account, and that bank transfer and debit card withdrawals will take up to 3 days. That’s pretty impressive, and also pretty fast for an online casino!

You’ll also have to undergo a verification process before you can withdraw. You can read more about this process (which took us 10 minutes or less) the casino has as a whole section of information, which you can read about here.

Restricted Countries

Vegas Hero Casino’s Online Security and Safety

Vegas Hero Casino is highly committed to making sure their players are safe and secure online. The casino is regulated by two of the strictest regulators in the entire online gaming industry, the United Kingdom Gambling Commission, and the Malta Gaming Authority. The entire site is also encrypted with SSL encryption, meaning all of your financial and personal details are protected and unhackable.

Vegas Hero Casino attempts to help players displaying any problematic gambling behaviours by linking to player resources and support organisations from the casino footer. This means that players can easily access help should they need to, for themselves or for their loved ones. These organisations include GamCare, GamStop, BeGambleAware.org,Vegas Hero’s own in-depth Responsible Gaming policy, and even parent company Genesis Global’s own SafePlay site.

In addition to this, the casino allows players to set themselves a deposit limit from their player account, as well as to easily self exclude should they feel the need.

Vegas Hero Casino Device Support and Mobile Casino

Mobile Casino App
Device Support & Casino App © CSNO 2020

Vegas Hero Casino has not one but two mobile platforms for gaming on the go fans.

We loved both, although we should mention that we think the apps are unnecessary, the mobile site is just that good. It loaded really nicely, it looks like a carbon copy of the desktop site, and all of the games from the desktop site are correct and present too.

Not only that, but the game tiles are fantastically sized, for easy swiping, scrolling and selecting. There’s no lagging crashing or extreme battery drain either.

The apps also look really great, and have all the same functions of the mobile and desktop sites. They’re light and are a great option if you’re not really a fan of playing straight from a mobile site.

We tried both the apps and the mobile site across tablets and phones, iOS, Android and Windows (where applicable), and found both platforms to handle everything we tried it with like a pro.

All in all, these are both fantastic options for mobile gaming fans, whether they’re experienced mobile gamers, or newbies.

Vegas Hero Casino Software

microgaming icon
netent icon
nyx-gaming icon
play-n-go icon
quickspin icon
Red Tiger Gaming

Vegas Hero Casino Loyalty Scheme

Vegas Hero Casino doesn’t currently have a lotus scheme offer. We’ll update this review as and when this changes. So stay tuned!

Vegas Hero Casino VIP Scheme

The casino does have a VIP scheme, and says it will ‘bend the boundaries to bring you so much more, it’s out of this world’.

Once you’re invited to join the VIP club, you can expect:

 

  • Premier customer service
  • Personalised email support
  • Up to 12 hours response time
  • Exclusive weekend promotions
  • Birthday and special occasion bonuses
  • Welcome to our anniversary and other special gifts
  • Personal cashback offers
  • Exclusive bonus plans
  • A monthly VIP prize draw

That sounds pretty rewarding, and definitely Vegas-style!

Vegas Hero Casino Customer Service

We are always impressed with an FAQ page that is as neat and organised, and by what we found here. It was searchable, it had everything we needed and we didn’t really need to contact live chat (but we did for the sake of this review).

The live chat is available from 7 a.m. to 12am CET, which is fine we guess, and we found the support agents to quickly respond to us, and were super helpful too. You’ll also have the choice of getting in touch via Canadian landline, or the dedicated support email address.

8.0
Rating

The Verdict on Vegas Hero Casino

We had a great time at Vegas Hero Casino and we think that players of all stripes and creeds, whether they’re into slot games, table games, high depositors, low depositors, and otherwise, will be very happy by everything on offer here.

$1000 Bonus + 50 Free Spins

(3523)
18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Vegas Hero Casino

Is Vegas Hero Casino safe and legit or a scam?

It’s totally legit. It’s regulated by both the UKGC and the MGA, both of whom are highly respected regulatory bodies in their own right.

The casino also recognises that some players might need extra support, and links to support organisations for easy player reference. For a full list of these, check out the ‘Safety and Security’ section, above.

Vegas Hero also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal. You can read more about this in the ‘Banking methods’ section, above, and we recommend that you complete this verification check as soon as possible after you sign up to the casino, to avoid any further delays when you want to withdraw your winnings.

How long do Vegas Hero Casino withdrawals take?

The casino says these can take up to a few hours, up to 3 working days, depending on the payment method you select (see more about this in the ‘Banking methods’ section, above).

Additionally, you’ll have to complete the ID and address verification process before Vegas Hero will even allow you to access the cashier’s withdrawals section. You can read more about this in the ‘Banking methods’ section, above.

How do you close a Vegas Hero Casino account?

It’s easy – you can either get in touch with Vegas Hero’s customer support, or do this yourself by clicking this link.

The casino also lets you easily take a break from the casino for up to 6 weeks, or self exclude for up to five years, right from your player account. Check out the ‘Responsible Gambling’ section located in your player account, for more details.

How do I get Vegas Hero Casino bonus codes?

These are available from the casino welcome bonus’ 2nd, 3rd and 4th deposits. You can read more about these in the ‘Welcome Bonus’ section, above.

You should always check Vegas Hero’s Promotions section, which is updated regularly, or if you’re a Vegas Hero VIP player, these could be available from your VIP Account Manager. This can also be sent directly to you via the marketing communication preferences you’ve listed in your player account.

How do I withdraw money from Vegas Hero Casino?

Go to the cashier section and choose ‘withdrawal’. Follow the process until you see the request has been accepted.

Vegas Hero won’t allow you to access the cashier unless you’ve verified your ID and proof of address. You can read more about this in the ‘Banking methods’ section, above.

<strongHow do I get a free bonus/bets on Vegas Hero Casino?

These are available as a part of both Welcome bonuses on offer – check out the ‘Welcome Bonus’ section, above to read more about your two options for welcome bonuses at the casino.

How do I use the casino bonus on Vegas Hero Casino?

There are two welcome bonuses available! Check out the ‘Welcome Bonus’ section, above, for details of the Terms and Conditions of both of the bonuses on offer.

Always check a bonus’ Terms and Conditions before agreeing to claim it.

How do I withdraw a casino bonus from Vegas Hero Casino?

It’s the same as Vegas Hero’s standard process: check out the ‘How do I withdraw at Vegas Hero?’ FAQ, above, for more information.

Remember, you’ll need to have satisfied Vegas Hero’s bonus’ Terms and Conditions (see more details of these in the ‘Welcome Bonus’ section, above), before requesting a withdrawal.

You’ll also need to have completed the verification process to verify your ID and proof of address, which is standard for online casinos. You can read more about this in the ‘Banking methods’ section, above.

How do you get Free Spins on Vegas Hero Casino?

These are available as a part of the casino welcome bonus. Check out the ‘Welcome bonus’ section of this review, above, for details about the wagering requirements of using these, how you receive your free spins and which games you can use them on.

Otherwise, keep checking Vegas Hero’s Promotions section, which is always updated and might have free spins offers! These could also be available from your VIP Account Manager, if you’re a member of the Vegas Hero VIP Club. Remember to keep an eye on any communications from the casino too, as this will be the first place that you see details of any new free spins offers!