From the people behind Casino Joy, SpinIt, Genesis and Casino Gods comes Casoola. As you might know from Genesis Global’s other brands, things are quite differently round these parts, complete with quirky turns, plentiful bonuses (and how!) and thousands of games to choose from, across each game type.
The casino itself says it was ‘born out of a VR experiment gone wrong…well, not exactly wrong.’ You’ll meet Caszilla, the ten-meter pet-bot originally created for VR, but accidentally downloaded into the casino.
Getting setup and playing at Casoola Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:
Step 1:Navigate to Casoola.com, and click ‘Enter Casoola’:
Step 2:A form will pop up, asking you for -
a. A username
b. Your email address
c. A password (this has to be in English characters only, over 8 characters and include at least one number)
Step 3:On the next screen, you'll be asked for -
a. Your first name
b. Your last name
c. Whether you're male or female
d. Your birth date
e. Your country (this will be pre-selected according to your location)
f. Your address - start typing it (or your postcode) for an auto-generated list to appear. Select the correct address.
g. Select your currency - or confirm what’s been pre-selected for you.
h. Your mobile phone number
i. You'll be asked to tick the ‘I’m happy to receive marketing communications’ box - which we advise you do (or you'll miss future goodies from the casino).
Step 4:You’ll be taken to deposit! Choose your preferred deposit method and, if you want one of the two welcome bonuses on offer (more on that below, in the ‘Welcome Bonus’ section), then make sure to tick the ‘I want a bonus’ box (highlighted with a red box on the screenshot):
Step 5:Follow the process until the end, until you see the confirmation screen. Your deposit should be credited automatically, as well as your bonus (if you've chosen one).
Some players might receive a message from the casino here, telling them to verify their account. If that happens to you then you won’t be able to play at the casino until you’ve passed this verification process. For more information on this, check out the ‘Deposits and Withdrawals’ section of the review, below.
Casoola Casino gives you not one, but two awesome Welcome Bonuses to choose between. These are: for casino lovers, a $1500 match deposit bonus with 200 free spins. For Live Casino fans, there’s a 100% up to $100 bonus for you.
Not sure which one to choose? We don’t blame you. You don’t have to make a choice until you get to the cashier and make your first deposit.
To claim the welcome bonus, you need to:
Step 1:Register for a new player account at Casoola Casino
Step 2:Tick the ‘I want a bonus’ box at the cashier (see screenshot for where this is in the ‘How to get started’ section, above) and choose which bonus you'd like.
Step 3:Make a deposit of at least $10
Step 4:Start playing! Your deposit bonus will be automatically applied.
Sounds good? It is. But, as always, there are some Terms and Conditions for both bonuses that you should know about:
For the Casino Welcome Bonus:
For the Live Casino bonus –
This one is a tough one to call- on the one hand, we do love ourselves a bit of Live Casino…on the other hand, the casino welcome bonus gives you more bonus cash, for more deposits, plus those 200 free spins.
We’re going to say this one depends on your playing preferences but for us, we think we’d be better off with the casino welcome bonus.
Do all these Terms and Conditions sound tricky to you? Read more about the Bonus’ Terms and Conditions here.
Best online casino welcome bonuses: 888 Casino
We’re suckers for nicely laid out casinos, and Casoola is no exception to this rule –
Everything is very clearly presented in categories including ‘Favourites’ (where your favourite games will appear – go to each game’s screen and click the ‘add to favourites’ star icon at the bottom to see them appear in this section), Hot Games, Slots and Jackpots, Live Casino and Casino Games.
Each of the game lobbies has a few subsections, to help you more easily navigate and find exactly what you want. There aren’t really any filters here, but we guess you wouldn’t really need them anyway, everything is so easy to find (and there’s also an autocompleting search bar to help you with game suggestions).
Casoola Casino have these game categories to choose from:
There’s a lot of gaming choices on offer here…we’re very impressed. Usually, when reviewing online casinos, we find that if a casino offers over a thousand games, most of these go straight to the slots section. While that’s also the case here, there’s still more than enough choice for anyone, no matter whether they’re a super Live Gaming fan or a Table Games fan – everyone has a lot of choice at Casoola Casino. Nice one!
Still, if you’re looking for some gaming direction to keep you inspired, the casino gives you several options of what other players are enjoying. At the time of writing, the top slots at Casoola Casino were – :
Best online casino for games: Party Casino
Although the casino don’t publicly state what their overall payout rate is, they do address their testing and auditing in a FAQ: they say that all games are ‘methodically and scientifically tested’ by either eCOGRA or Technical Systems Testing (TST), both of whom are highly respected independent auditing agencies.
As a UKGC-regulated casino, Casoola doesn’t have to either grant you the names of the companies doing their testing, or even publicise what the payout rate of their games are. While some casinos do just that, Casoola have done their bit by making the RTP (Return To Player) available from information or ‘help’ section in the game’s information: scroll down until you find the RTP percentage listed.
If you want to workout the casino’s overall payout rate, just take a selection of the games’ RTPs (we took 10 games) and average them out. Applying this approach gave us a theoretical RTP of 97% for the casino, which is pretty high, showing it’s a fair and safe place to play at.
Best online casino payout rates: Party Casino
Casoola Casino has a range of deposit and withdrawal options for CA players, including ewallets!
Casoola Casino is highly committed to making sure their players are safe and secure online. This is seen in their regulation from both the United Kingdom Gambling Commission, and the Malta Gaming Authority. These two organisations are highly internationally respected, and the UKGC in particular is known to be one of the strictest authorities in the online gaming industry.
The site itself is completely SSL encrypted and protected, meaning any player data sent to it – financial, personal, even your gaming activity – is completely encrypted and anonymous, and most importantly – unhackable.
The casino takes it upon itself to link to several gambling support organisations in the casino’s footer, in case players develop any problematic gambling behaviours: these organisations include GamStop, BeGambleAware.org, Responsible Gaming Foundation and even Casoola’s parent company, Genesis Gaming’s own responsible gaming site, Genesi SafePlay. Casoola also has their very own Responsible Gaming policy for players’ safety.
In addition, Casoola Casino makes it very easy for players to set themselves deposit limits, and even self-exclude, all from their player account, this all indicates that Casoola Casino really invest and believe in safeguarding their players from any and all potential threats to their online safety and wellbeing.
Casoola is so modern that it doesn’t even have a dedicated set of casino apps for download – everything needed can be found on its super-duper mobile site.
This looks exactly like a mini-me version of the desktop site (which it is – the desktop site is completely responsive to all screen sizes), with everything you need – all of the games, banking and more, right from your mobile.
The game tiles are perfectly sized so you can swipe exactly what you want to, while everything else is nicely and neatly laid out, just as it is on desktop.
The mobile site also worked nicely – no crashing, lagging or battery draining – from a range of mobile and tablet devices, across iOS, Android and Windows, which we were very impressed by.
Long story short, Casoola casino’s mobile site can perfectly handle and run with all of your gaming-on-the-go needs!
The casino doesn’t seem to have any loyalty scheme yet, which is a shame, as we’d have liked to have seen how Casoola handled player loyalty.
Still, if this ever changes, we’ll be sure to update this review and check out everything you need to know!
While there’s no loyalty scheme to speak of, Casoola does have a top-secret VIP scheme – so that’s something!
Details are a bit on the DL, but what we could gather is that there’s a whole host of benefits waiting for you if you’re lucky enough to be deemed worthy of an invite to the club. These include –
That all sounds great- but we really would have liked to have seen more details on exactly how we can get into the club, as well as any other things we should know about!
Casoola really impressed us with their approach to customer service. Not only is there a really solid FAQ section, but the contact details of the casino are clearly displayed, without you even needing to go into the FAQ page in the first place, which is unlike most online casinos who prefer to hide their contact details behind the FAQ.
And that FAQ! It’s so in-depth – everything is nicely sectioned off by subject, which if you click, leads to actual FAQs (and beyond) with in-depth answers and links galore. Nice one, Casoola!
Otherwise, Casoola Casino’s live chat is very quick and professional too. We connected to Martin within a matter of seconds, and had our issues sorted in one minute or so.
Casoola also has a Canadian freephone number, as well as an email address. These are both offered as 24/7 services.
Casoola Casino has it all – personality, not one but two welcome bonuses, oodles of games and an all-over great feel to it.
This is the place you want to go if you’re looking for a casino that does things a bit differently (and even better, if you’re into robots).
We would have wanted to have seen a loyalty scheme, but even we know the lack of it isn’t a massive deal.
All in all, Casoola Casino is a great place for you, no matter your gaming preferences.
It’s completely legitimate. Not only is it regulated by both the UKGC and MGA, but Casoola also links to several gambling support organisations to help their players should they ever develop problematic gambling behaviours (for a full list of these, check out the ‘Safety and Security’ section, above).
Casoola also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal. For more information about how to do this, check out the ‘Deposits and Withdrawals’ section.
They can take from anywhere between ‘instant’ and up to 3 working days, depending on the payment method you select (see more about this in the ‘Banking methods’ section, above).
Additionally, you’ll have to complete the ID and address verification process before Casoola will even allow you to access the cashier’s withdrawals section (and in some cases, before you even deposit).
It’s easy – you can either get in touch with Casoola’s customer support, orclick this linkto do this yourself automatically.
They’re available in the casino’s welcome bonuses, deposits 2,3 and 4 (check out the ‘Welcome Bonus’ section, above, for more information).
You could also check Casoola’s Promotions section, which is updated regularly, or if you’re a Casoola VIP player, these could be available from your VIP Account Manager.
It’s super straightforward: go to the cashier section and choose ‘withdrawal’. Then follow the process until you see your withdrawal request has been confirmed.
Casoola won’t allow you to access the cashier unless you’ve verified your ID and proof of address.
Easily! They come as a part of your welcome bonus (either the Live Casino or the casino bonus) – check out the ‘Welcome Bonus’ section, above, for more information about both of these.
Check out the ‘Welcome Bonus’ section, above, for details of the Terms and Conditions of the both welcome bonuses on offer. Other bonuses might have different ways to trigger them, so always check the bonus’ page for details of how to use it.
Remember, always check a bonus’ Terms and Conditions before agreeing to claim it.
It’s the same as Casoola’s standard process: check out the ‘how do I withdraw at Casoola?’ FAQ, above, for more information.
Remember, you’ll need to have satisfied Casoola’s bonus’ Terms and Conditions (see more details of these in the ‘Welcome Bonus’ section, above), before requesting a withdrawal.
They’re available to you as a part of Casoola’s Casino welcome bonus – more information is available above in the ‘Welcome Bonus’ section.