Best Online Casinos

Casino Joy

C$1000 Welcome Bonus + 200 Free Spins on Fire Joker
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
8.3
Rating
User Experience
8/10
Games
9/10
Bonuses
8/10
Slots
8/10

Casino Joy Review

If you’ve ever been to a casino that’s as natural as the feeling of grass beneath your feet, then look no further: you’ve just found it!

Brought to you by the trusted, experienced Genesis Global group – they of other fun-filled casinos like Genesis, Kassu, Casino Gods and SpinIt – you know you’re in for a treat with Casino Joy after all, it says it right from the name.

There are literally over 1000 games here for you to experience the joy with, and that’s not just limited to mostly slots – Table Games, Live Games and others get their fair share of those game numbers too!

Even better…for you Live Casino fans, there’s a nice choice of two welcome bonuses (yes, really) – one for casino lovers, and another just for Live Casino diehards! That’s really quite something.

How to Get Started at Casino Joy

Getting setup and playing at Casino Joy takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

8 Steps to get started at Casino Joy

Step 1:Navigate to Casino Joy.com, and click ‘Joy the fun’ (see what they did there?). There's also a ‘Sign up’ button at the bottom of the screen, if you don't quite get the pun:

Casino Joy Homepage
Casino Joy Homepage

Step 2:A form will pop up, asking you for -
a. You to set a username
b. Your email address
c. You to set a password (over 8 characters, using at least one number)

Casino Joy registration page
Casino Joy registration page

Step 3:On the next screen, you'll be asked for -
a. Your first name
b. Your last name
c. If you're male or female
d. Your birth date
e. Your country - this is pre-selected according to your device's location
f. Your postcode or address: start typing and it will autocomplete for you to select.
g. Your player currency - also pre-selected according to your device’s location
h. Your mobile number
i. You'll be asked to tick the box saying you’re happy to receive marketing communication preferences form the casino. We really recommend you tick this box, or you'll miss out on all the future casino goodies.

Casino Joy registration page 2
Casino Joy registration page 2

Step 4:You'll then see the success screen, and be taken to the cashier...choose your preferred deposit method, and remember to tick the ‘I want a bonus box - more details on the Welcome Bonuses available to you, below:

Casino Joy cashier screen
Casino Joy cashier screen

Step 5:Follow the steps until your deposit is confirmed, and then you’re ready to start experiencing the Joy!

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Casino Joy’s Welcome Bonus: What You Need to Know

Casino Joy really spreads joy (and bonuses) with not one, but two welcome bonus offers for you: for casino fans, you could start your Casino Joy journey with a 100% up to $1000 bonus with 200 free spins.

For Live Casino fans, you’re offered a 100% up to $100 bonus. Firstly, we absolutely love that Live Casino fans get a shoutout, and we love even more that you can choose between these two options.

To claim the welcome bonus, you need to:

Step 1:Register for a new player account at Casino Joy

Step 2:Select the ‘I want a bonus’ box (see a screenshot of this, above) and choose your bonus

Step 3:Make a deposit of at least $10

Step 4:Start playing! Your deposit bonus will be automatically applied.

Not bad, right? For both of these offers, there are several important Terms and Conditions you should know about when claiming either:

For the Casino Joy’s bonus:

  • You can choose this bonus or the Live Casino bonus – not both!
  • This bonus will only be offered to you on your first deposit – once you’ve made a first deposit, this bonus will no longer be available.
  • You’ll be given your welcome bonus across your first 4 deposits:
    • First deposit – 100% up to $200 + 200 free spins on Fire Joker.
    • Second deposit – 50% up to $200 with bonus code WJOY2
    • Third deposit – 25% up to $300 with bonus code WJOY3
    • Fourth deposit – 25% up to $300 with bonus code WJOY4
  • You’ll need to wager this bonus 40x before cashing out any winnings received format so, if you deposit $50 and the casino gives you a $50 match ($100 in total to play with), you’ll need to wager the casino’s $50 40x minimum – $2000.
  • 20 free spins will be given to you once you’ve deposited, and the rest of the free spins will be released over the next 9 days in batches of 20.
  • The free spins can be used only on Fire Joker.
  • The maximum withdrawal amount you can get from our free spins is $100.
  • Not all games contribute equally to the wagering requirements:
    • All video slots and games not mentioned below – 100%
    • All Classic slots – 75%
    • All Table Games – 10%
    • All Blackjack games – 5%.
    • So for example, if you’d like to play your bonus on Table Games and have received $10 from the casino, you’d have to wager that 76x = $760.
    • Jackpot games, Live Games and Video Poker don’t contribute anything to the wagering requirements.
    • The following games also contribute 0% to the wagering requirements – Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Blood suckers, Dead or Alive, Devil’s Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood: Shifting Riches, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super Nudge 6000, Vampire: The Masquerade – Las Vegas, Dead or Alive 2™, Zombie Hoard.
  • Your free spins will be valid for 72 hours after you activate them.
  • Your bonus will be active for 14 days from the time of claiming it – after this, if you haven’t completed your wagering requirements, all of your bonus cash or winnings will be cancelled.

For the Casino Joy’s Live Casino bonus –

  • This bonus can only be used on Live Casino games – Live Roulette, Live Blackjack, Dream Catcher, and not on any either Live Games – Baccarat, Poker, Top Card and others.
  • The bonus cash you receive is subject to a 40x wagering requirement. That means if you deposit $20, and the casino gives you another $20 to play with ($40 in total), you’ll need to wager the casino bonus cash a minimum of 40x = $800.
  • Deposit via Skrill or Neteller will mean you are unable to trigger this bonus – these deposit methods aren’t eligible.
  • Your bonus will be valid for 14 days after it’s credited. If you haven’t completed the wagering requirements by then, your bonus (and any winnings so far) will be removed from your account.
  • The maximum stake you can bet while playing with this bonus is $30.
  • Not all games contribute equally to the wagering requirements –
    • Live Roulette – 10%
    • Live Blackjack – 5%
    • Dream Catcher – 10%

Sounds good, right? While there aren’t currently any bonus codes available for either of the Casino Joy Welcome Bonuses, you can read more about the Bonus’ Terms and Conditions here.

Best online casino welcome bonuses: 888 Casino

Casino Joy Games on Offer

Casino Joy looks positively joy-inspiring, with everything nicely and neatly laid out:

Casino Joy games lobby
Casino Joy games lobby

There are sections for Favourite Games (which you save by individually selecting each game’s ‘add to favourites’ icon at the bottom of the game screen), Popular Games and then the game lobbies. It’s neat and simple, and we really like this approach!

Casino Joy have these game categories to choose from:

Collection of Games

Casino Joy have these game categories to choose from:

    • Slots and jackpots: these are divided into –
    • Jackpots – 48 games
    • Video slots – there are a whopping 1520 slots in this section!
    • Classic slots – 43 games
    • Must fall jackpots – 10 jackpots here

Live Casino – this section is divided into –

    • Live Roulette – 22 games
    • Live Blackjack – 40 games
    • Other Live Games – 19 games
    • Casino Table Games – this section divided into –
    • Roulette – 23 games
    • Blackjack – 27 games
    • Other games – 59 games

Wow – that sure is a lot of games – enough to insure joy in anyone,no matter their gaining reference – there’s a there for anyone to enjoy! Nice one, Casino Joy!

Still, if you’re not sure where to start, then Casino Joy has some recommendations for you: just go to the Hot Games tab to see what other players have been enjoying recently. At the time of writing, the top slots at Casino Joy were – :

Best online casino for games: Party Casino

Book of Dead Slot

Book of Dead

Immortal Romance slot

Immortal Romance

Gonzo's Quest slot

Gonzo’s Quest

Reel Rush slot

Reel King

Starburst Slots

Starburst

Twin Spin slot

Twin Spin

97.0 Percent

Casino Joy’s Payout Rates

Casino Joy don’t directly answer the questions regarding their games’ payout data, however, as a UKGC-regulated casino, they have to undergo regular testing of all the games featured on the site.

Although they don’t state this overall payout number, Casino Joy mentions in the FAQs section that all of their games are tested regularly by either eCOGRA or Technical Systems Testing (TST), both of which are highly respected independent auditors.

Otherwise it’s still possible to work out Casino Joy’s payout rate – take a range of games (we took 10), and navigate to the game’s information section, scroll down to the bottom and find the RTP (Return to Player) rate – then average out all of the games’ RTPs for the overall casino payout rate. Doing this gave us a payout rate for the casino of 97%, which indicates it’s a very safe and fair place to play at (not to mention, generous).

Best online casino payout rates: Party Casino

Casino Joy’s ’s Banking Methods – Depositing and Withdrawing

Casino Joy has a range of deposit and withdrawal options for CA players, including ewallets and more!

Deposit methods

Interac Online
Interac etransfer
visa-debit icon
visa-electron icon
mastercard icon
ecopayz icon
MuchBetter
AstroPay
Crypto&Go
paysafecard icon

Wow – that’s a lot of options for you to choose from! The minimum deposit for the cashier and to trigger the welcome bonus is $10, and deposits are fee-free to make, and should appear in your account once you’ve finished the depositing process.

You can easily set a deposit limit, right from the cashier – this can be a daily, weekly or a monthly limit, as well as self-exclude from your player account.

Withdrawal methods

Interac Online
Interac etransfer
visa-debit icon
visa-electron icon
mastercard icon
maestro icon
AstroPay
Crypto&Go
paysafecard icon
bank-transfer icon

The minimum withdrawal is $10, and Casino Joy charge a 2% or $3 (whichever is lower) for each withdrawal – we get it, but we also know that other online casinos manage to do their withdrawals fee-free each time, so this did make us feel less than joyful, ever so slightly.

Otherwise, it should take between ‘instant’ and up to 3 working days for you to see your cash. Those instant withdrawal times are for wallets, while bank transfers and debit card withdrawals could take up to 3 working days before you see your cash out.

Another thing to ensure, before requesting to withdraw: make sure you’ve verified your identity and address. In some cases, Casino Joy will block your account from depositing unless you verify your identity, so you’ll need to do this before you can access the withdrawal screen. Either way, it’s best to get this done and dusted, sooner rather than later – Casino Joy has a straightforward guide to the entire process including which documents you need to provide, right here.

Restricted Countries

Casino Joy’s Online Security and Safety

Casino Joy is highly committed to making sure their players are safe and secure online. This is seen from both their double regulation (from the United Kingdom Gambling Commission, and Malta Gaming Authority), both of which are highly respected regulators in their own right, and seen as some of the industry’s strictest authorities.

Casino Joy also ensures all player data – personal and financial- is completely encrypted, thanks to site-wide SSL encryption. On top of that, the site looks after players’ personal and emotional needs by providing a plethora of links to responsible gambling and gambling support organisations, should they develop problematic gambling behaviours and need help: these organisations include GamStop, BeGambleAware.org, the Responsible Gaming Foundation and the casino’s parent company’s Responsible Gambling initiative – Genesis SafePlay. Casino Joy also has their own Responsible Gambling Policy.

The casino really wants all of their players to have a fun, safe time, which is why they’ve made it so easy for players to set themselves a regular deposit limit (daily, weekly, monthly) from the cashier, as well as to easily self-exclude from the casino (in just a few clicks) from their player account.

Casino Joy’s Mobile Casino Offering

Mobile Casino App
Device Support & Casino App © CSNO 2020

Casino Joy continues to inspire you with its super mobile gaming platform, if you’re into gaming on the go, then this one’s for you!

Unlike other casino, which have mobile apps in addition to their mobile casino sites, Casino Joy forgoes all that and brings you the good stuff from one mobile site: it’s basically a mini version of the desktop site, which responded perfectly across screen sizes, operating systems (Windows, Android, iOS) and devices (phones, tablets). We saw all of the (1000+) games from the desktop site, and could do everything needed to (deposit, withdraw, contact live chat) – easily.

All in all, this is a great solution for mobile gaming, and will perfectly sync with your desktop gaming too.

Software Providers

netent icon
quickspin icon
microgaming icon
nyx-gaming icon
play-n-go icon
evolution-gaming icon

Casino Joy Loyalty Scheme

Weirdly (or maybe not) for a casino that does everything so differently, we couldn’t find any sign of a loyalty scheme for Casino Joy. Oh well.

If that ever changes, and the site wants to bring more joy via loyalty points, we’ll let you know by updating this review.

Casino Joy VIP Scheme

Luckily Casino Joy do have a (rather joyous) VIP scheme!

Although details are a little on the hush-hush side, the casino say that there are pretty joyous benefits to be had for VIP members including –

  • A dedicated Account Manager
  • Exclusive VIP bonuses
  • Invitations to exclusive VIP events
  • A monthly prize draw
  • Personalised birthday presents, and other gifts to (for anniversaries and occasions like Christmas)
  • Holiday packages
  • Personal withdrawal service, for quicker withdrawals
  • Exclusive other VIP promotions

It sounds amazing – the casino area is a little cagey on how to get into such a club, saying that it’s invite-only, and that’s pretty much it.

Casino Joy Customer Service

Casino Joy’s customer service definitely inspired joy in us! We loved how the FAQ section swished in from the side (it was very satisfying to behold), as well as how in-depth the FAQ section was. It had everything we needed, nicely grouped sections, with loads of in-depth questions and answers. This is how an FAQ section should be done – take note, all you other online casinos!

Another thing we really liked- the live chat was available all the time (once you’re logged in – not just via the FAQ ‘did we answer your question?’ link, or hidden away in some remote section. That really shows dedication to the casino’s to players, and those who might have questions.

We connected to live chat, and spoke to Rita, who was friendly and professional, sorting out our issues in one minute flat. Nice one!

Otherwise, the site has an EU phone number, as well as a 24/7 email address for you.

8.3
Rating

The Verdict on Casino Joy

Casino Joy is joy-inspiring indeed! Those games, and the sheer number of them? Two welcome bonuses, one of which is for Live Casino?! We know where we love playing, and it’s right here!

We really enjoyed the look and feel of the casino, as were some of those other promotions we noticed hanging around on the site, but we think it’s the overall range of games on offer, as well as just how nicely the casino traits its players, really gave us an all-over warm feeling.

Yes, it is a pity that there are withdrawal fees, but if that’s the one drawback (ok, two – the lack of a loyalty scheme either), then we’re prepared to overlook it. We really think this is a joyful casino for anyone, no matter their gaming preferences.

C$1000 Welcome Bonus + 200 Free Spins on Fire Joker

(3523)
18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Joy Casino

Is Casino Joy safe and legit or a scam?

It’s completely legitimate: not only is it doubly regulated (by both the highly respected UKGC and MGA), but it also dedicated itself providing resources for players struggling with gambling behaviours that might lead to, or already be, problematic gambling (see a full list of these organisations in the ‘Safety and Security’ section, above).

Additionally, the casino gives players easy access to both deposit limit setting (from the cashier), and self-exclusion (from the player account settings).

Casino Joy also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal.

How long do Casino Joy withdrawals take?

They can take from anywhere between instant up to 3 working days, depending on the payment method you select (see more about this in the ‘Banking methods’ section, above). You should know that there is an 80p/2% (whichever sum is lower) fee for each withdrawal you make.

Additionally, you’ll have to complete the ID and address verification process before Casino Joy will even allow you to access the cashier’s withdrawals section. Check out more information about this in the ‘Deposit and withdrawal’ section, above.

How do you close a Casino Joy account?

It’s easy – you can either get in touch with Casino Joy’s customer support, or close it yourself from your account. Just go to your settings and ‘close account’.

If that’s too final, they can also take a break for a short period of time, or self-exclude for up to 5 years – all from your player account (or customer support if needs be).

How do I get Casino Joy bonus codes?

You have 3 bonus codes to use with Casino Joy’s welcome bonus, check out the ‘Welcome Bonus’ section for details of what these are, or you can find them in the cashier by ticking the ‘I want a bonus’ column.

Additionally, always keep an eye on Casino Joy’s Promotions section, which is updated regularly, or if you’re a Casino Joy VIP player, you might get bonus codes from your VIP Account Manager.

How do I withdraw money from Casino Joy?

It’s very straightforward: just go to the cashier on site, and choose ‘withdrawal’. Follow the process to the confirmation screen, and that’s it! 

Casino Joy won’t allow you to access the cashier unless you’ve verified your ID and proof of address, and in some cases, they won’t let you deposit before you’ve done this either. You can easily verify both of these by going to the Document Upload section of your player account, or by following the link when told to do so.

How do I get a free bonus/bets on Casino Joy?

You can get free cash as a part of your welcome bonus (whichever you choose) – check out the ‘Welcome Bonus’ section, above. 

Otherwise, keep an eye glued to the Promotions section which is regularly updated), as well as your marketing communications, so any new bonuses and offers will appear there first. 

If you’re a VIP member, we suggest you ask about these from your Account Manager.

How do I use the casino bonus on Casino Joy?

Easily! For either of the welcome bonuses on offer, check out the ‘Welcome Bonus’ section, above, for details of the Terms and Conditions of each of the welcome bonuses.

Otherwise check out a bonus’ information about how it should be used for more information, or ask customer support if you get stuck.

Remember: you have to always check a bonus’ Terms and Conditions before agreeing to claim it. Otherwise you could end up in a very tight spot indeed!

How do I withdraw a casino bonus from Casino Joy?

It’s the same as Casino Joy’s standard process: check out the ‘How do I withdraw at Casino Joy?’ FAQ, above, for more information.

Remember, you’ll need to have satisfied Casino Joy’s bonus’ Terms and Conditions (see more details of these in the ‘Welcome Bonus’ section, above), before requesting a withdrawal, as well as verifying your identity. We’ve gone into details about these processes in the ‘Safety and Security’ section, above.

How do you get Free Spins on Casino Joy?

You can get them as a part of your welcome bonus (if you choose the casino one) – check out the Welcome Bonus’ section, above, for more information and of these Terms and Conditions you need to know about!

Otherwise, keep checking Casino Joy’s Promotions section, which is always updated and might have free spins offers! These could also be available from your VIP Account Manager, if you’re a member of the Casino Joy VIP Club.