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Rich Casino

C$65 Free Chip ON SIGN UP
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
User Experience

Rich Casino Review (2021)

Rich Casino is easily one of the most popular online destinations for players in Canada. This site provides an enviable selection of games and promotions compared with its competitors, and there is even a robust identity verification procedure in place to put minds at ease. This is arguably one of the best casinos online, and in this Rich Casino review we will do our best to explain how we have come to this conclusion.


How to Get Started at Rich Casino

Getting setup and playing at Rich Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

8 Steps to get started at Rich Casino

Step 1:Click on the yellow Join Now button in the top right corner of the homepage.

Step 2:Enter your first name, last name and email address.

Step 3:Choose a username, create a password and enter your mobile phone number.

Step 4:Enter your preferred currency before clicking on Sign Me Up, ensuring that in doing so you agree to the terms and conditions.

Step 5:Pick a welcome bonus - the 100% Cashback Offer or the First Deposit Offer.

Step 6:Navigate to the Deposit option under Account Settings.

Step 7:Choose a payment method to make a deposit with and enter the amount you wish to deposit.

Step 8:Confirm your selection and start playing!

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Rich Casino’s Welcome Bonus: What You Need to Know

There are two deposit bonuses available at Rich Casino. The first is a 100% Cashback Offer, which gives players 100% on loss after players make their first deposit. There are no wagering requirements and no specific rules.

The second option is a First Deposit Offer, where new players make their first deposit up to $10,000 for a 200% bonus and 30 free spins. This offer is subject to a wagering requirement of 35x and is valid for the first seven days following signup.

To claim the welcome bonus, you need to:

Step 1:Sign up for a new player account

Step 2:Fill out the payment information on the Deposit screen

Step 3:Choose one of the offers to claim from the drop down menu

The welcome offer is broken down into the following sections.

  • After the first deposit, players receive 200% up to $2000
  • After the second deposit, players receive 250% up to $2500
  • After the third deposit, players receive 300% up to $3000

Before claiming any bonus, players should have a read through of the promotional terms and conditions. In this Rich Casino review, we have included a summary for convenience.

  • All new players are eligible for free spins upon signing up for an account, and these will be credited immediately with no deposit required.
  • The free spins are on offer for new players who have not yet claimed a no deposit bonus.
  • Winnings gained from the sign-up free spins are capped at a maximum withdrawal amount of $100 for Canadian players.
  • The free spins offer will expire after seven days, and any winnings exceeding $100 will be forfeited once the first deposit has been made. That said, the $100 will remain available for withdrawal.
  • Only the sign-up free spins are available for withdrawal. Any free spins or bonuses received before making the first deposit cannot be withdrawn and all winnings will be voided.
  • Identity verification is required before any withdrawals can be made. The documents required comprise proof of address, proof of ID and proof of payment method.
  • New players are provided with a welcome package which remains valid across the first three deposits.
  • The welcome package can only be claimed once per customer, household or IP address.
  • The first deposit made must adhere to the minimum amount requirements.
  • Players must satisfy the wagering requirements in order to render their winnings withdrawable. These are set at 35 times the deposit amount and 35 times the corresponding bonus amount.
  • The bonus will expire after seven days, so players who do not complete the wagering requirements within this timeframe will have their bonus – and the associated winnings – forfeited.
  • Players must remain in full compliance with the site’s general terms and conditions in order to qualify for the benefits of the welcome package.
  • The welcome package cannot be combined with other deposits bonuses or promotions, nor can it be applied to any future deposits.

Best online casino welcome bonuses: 888 Casino

Rich Casino Games on Offer

The games on offer for Canadian players at Rich Casino are varied and exciting. The games homepage allows players to filter according to categories such as Top Games, Slots, Live Casino, Classic Slot, Table Games, Video Poker and more.

Rich Casino Games
Rich Casino Games

There is a generous selection of titles per category, although the most heavily weighted section is slots as these tend to be the most popular for online players. This is also seen to be the case with the distribution of games on Jackpot City Casino and Yukon Gold Casino.

Collection of Games

  • Live Casino – 10+ games
  • Slots and jackpots – 400+ games
  • Jackpots – 20+ games
  • Casino Games – 200+ games

Some of the top games per category are as follows:


  • Wolf Gold
  • Joker’s Jewels
  • Mustang Gold
  • Great Rhino Megaways
  • Chilli Heat

Live Casino

  • One BlackJack
  • Mega Roulette
  • Mega Wheel
  • Speed Roulette
  • Roulette Azure

Table Games

  • Electronic Roulette
  • Baccarat
  • American Blackjack
  • Crystal Roulette
  • Royale Blackjack

Video Poker

  • Deuces Wild
  • Joker Poker
  • Pontoon
  • Oasis Poker
  • Three Card Rummy

Best online casino for games: Party Casino

Wolf Gold slot

Wolf Gold

Wild West Gold slot

Wild West Gold

97.0 Percent

Rich Casino Payout Rates

It makes sense for casino players both new and experienced to check out the payout rate of the site they are considering, as online destinations with low rates are generally considered to be less reliable and trustworthy. This is because players will not get as much of their money back compared with the main competitors in the industry. Fortunately, Rich Casino has a high payout percentage of 97%, so this should provide prospective players with some peace of mind when it comes to considering this Canadian casino site.

Best online casino payout rates: Party Casino

Banking Methods – Deposits / Withdrawals

As players begin to look for more and more varied ways to make deposits and withdrawals on their casino site of choice, brands need to keep up with the competition by providing a full range to keep their community satisfied. Fortunately, Rich Casino has stepped up to the plate by providing a competitive range for both types of transaction.

Deposit methods

American Express, Bank Wire Transfer, EcoPayz, MasterCard, Money Transfer, Neteller, PaysafeCard, Visa, Entropay, iDEAL, Sofortuberweisung, POLi, Neosurf, QIWI, Skrill, AstroPay Card, Bitcoin, WebMoney, AstroPay Direct, Easy EFT, UPayCard, Flexepin, Cashlib.

The good news about this list is that both traditional banking methods, such as Bank Wire Transfer and MasterCard, are included alongside the less common choices such as iDEAL and POLi.

Deposit methods

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Withdrawal methods:

Bank Wire Transfer, Money Transfer, Neteller, EcoPayz, Skrill, Bitcoin, Ethereum.

Withdrawal methods

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The main benefit players will find with the withdrawal methods at Rich Casino is that both Bitcoin and Ethereum are available, making it an ideal choice for people who prefer to use cryptocurrency for their online purchases.

Restricted Countries

  • Canadian players are accepted by Rich Casino! If you’re in another country and want to play, please visit Rich Casino’s terms and conditions page here.

Rich Online Security and Safety

Licensing and regulation

Rich Casino has been around since 1999, which is the first sign that it is a reputable online destination. However, players will understandably want to check out the licensing and regulations in place before parting with their personal details or banking data. Fortunately, this site is licensed by the Curacao e-Gaming Commission, which has in place a number of regulations it must remain compliant with in order to continue operating.

Responsible Gambling

Those who are in doubt about their gaming activities and suspect they may be exhibiting addictive behaviour can navigate to the Responsible Gambling section to see the measures which have been put in place for them.

The site includes a number of tools which can assist with regulating gambling behaviour, and these measures are as below.

Self exclusion – Players are able to remove themselves from the site for a set period of time if they suspect they need a break from being exposed to casino activity. There are generally two types of exclusion available – taking a break and the more permanent exclusion measure. The former can last between 24 hours and six weeks, while the latter can last up to six months. Players should be aware that their self exclusion may continue if the casino decides it isn’t a good fit for either party to maintain their relationship on the site.

Live support – Those who need help with their concerns about gambling addiction can get in touch with the dedicated and trained support team on live chat or email. The email address for such correspondence is [email protected], and live chat is available in the bottom right corner of the screen for all logged in users.

Account controls – The site has ensured that people cannot use multiple cards or accounts, maintaining the safety of the player community.

Reality checks – Players who are aware that they tend to spend too long using the site, spending more than they anticipate or similar are able to implement the reality check tool on their account. This comes in the form of a notification which regularly appears to remind the player of how much time or money they have spent on the site in a single session.

Self-assessment test – Those who are concerned that their gambling habits are becoming addictive in nature can follow the link to the GamCare site, which has a test in place for people to decide if they are in need of further support and assistance.

Third party support – Rich Casino provides links to external organisations such as Gamblers Anonymous and GamCare, who are highly trained in supporting people who suspect or are suffering from a gambling addiction.

Site Security

Rich Casino is dedicated to ensuring its players remain safe throughout their online experience. One of the main security measures in place is the verification procedure, which is mandatory for each player in order to ensure withdrawals can be made.

By going to their account settings and navigating to the account verification tab, players can upload documents when the time comes to verify their identities. There are three different types of document which are required – proof of address, proof of age and a copy of the payment method to prove ownership.

The documents permitted for proof of address must be an invoice or electronic bill with the player’s address on it. The details must be both visible and original, with all documents being in the player’s name and not issued within the last three months. When it comes to age verification, documents have to be a passport, national identity card or driving license. Furthermore, the document must be fully visible, with copies of the front and back uploaded.

Arguably the most important proof of identity comes in the form of a copy of the payment method, such as the credit or debit card. This document is vital in order for players to deposit and withdraw winnings. They are required for two purposes – to confirm the customer is genuine, and to ensure transactions or legitimate. Documents must include the card number being blanked out, with only the first six and final four digits remaining visible.

Rich Casino Mobile Device Support & App

Mobile Casino App
Device Support & Casino App © CSNO 2020

There is good news for players who prefer to play on their favorite casino site while they are on the go, or if they simply want to log into their player accounts from the comfort of their beds or sofas without being stuck at their laptop or desktop computer.

Rich Casino offers full functionality for mobile devices, whether these are iOS or Android smartphones and tablets. Furthermore, all features are available on smaller screens, whether customers wish to make a deposit, speak to customer service or load a game.

Each of the games makes use of the latest HTML5 technology in order to load on portable devices with ease, so there is no need to worry about technical issues such as screen optimisation or lagging. Players can even sign up for a new account on the go and claim bonuses from their smartphones or tablets.

Software Providers

Rich Casino works with the following software providers in order to give players the best experience on their site.

Microgaming, Parlay, Rival, Betsoft, IGT (WagerWorks), Visionary iGaming, Habanero, Pragmatic Play.

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Rich Loyalty Scheme

All players at Rich Casino will have access to the loyalty section of the site, which can be navigated by going to the Rewards tab on the left hand side of the screen. On this tab, the overview provides details of which bonuses are active and the promotions which are available. There will usually be at least one active bonus and one available promotion at any time. For example, new players will typically have a signup bonus available before deposit, with the available bonuses listed as two Special Deposit Offers, the 100% Cashback Offer and the First Deposit Offer.

There are also loyalty rewards available for players who navigate to the Free Spins, Promotions and Races sections. For example, the Promotions section offers a weekly calendar with different offers available on each day. There are also offers such as the below, which may be subject to change.

  • Drops and Wins – Join the tournament for a chance to claim a share of the $2,500,000 prize
  • Rush Reel A Rolex – Two Rolex watches are available for the first place winners
  • Spin To Win – The biggest slots tournament available on the platform
  • Pure Gold GIveaway – A gold-plated iPhone is offered for the lucky first place winner
  • Neosurf – A 400% bonus is on offer for the first three deposits a player makes
  • Saturday Race Championship – Cash prizes are given to the top five players
  • The Grand VIP Tournament – Promotions run three times a week
  • Sunday Storm – A slots tournament with up to $2,500 on offer and prizes for the top 25 players
  • Thermal Thursday – A weekly slots tournament with a total prize pool of $2,175
  • New Players Weekly Tournament – Newbies can get a taste of the action with a dedicated tournament

The Free Spins section provides the player with a list of games where this perk is available, and there is usually a generous range of video slots on offer to choose from. Meanwhile, those who enjoy some competition can participate in Races, where prizes include spins, cash and more.

Another loyalty system in place is the cashback system, whereby players can acquire points after each purchase made on the site. As opposed to some casino sites where points can be exchanged for prizes, the rewards returned to players come in the form of cash which is transferred directly into player accounts. All players are given 15% cashback on all of the deposits they make, and each Monday the rewards are transferred back to the player.

Loyalty and VIP Tiers

Rich Casino has a VIP Club available which enables high rollers to become part of an elite community. There are special promotions on offer which include such perks as access to exclusive events and tournaments.

Rich Casino VIP scheme
Rich Casino VIP scheme

Rewards on offer include cash, luxury trips across the world and the latest in technology. There are managers available around the clock to assist with any concerns, and players can progress through five different tiers to continually enhance their gameplay experience.

There are six tiers in total, with all players starting out at Basic. The different levels are as follows:


  • Basic – requires between 0 and 1000 points. Unlocks customer support.
  • Silver – Requires 1000 points. Unlocks customer support.
  • Gold – Requires 5000 points. Unlocks customer support.
  • Platinum – Requires 20,000 points. Unlocks customer support, dedicated promotions and exclusive tournaments.
  • Titanium – Requires 50,000 points. Unlocks customer support, dedicated promotions and exclusive tournaments.
  • Master – Requires 150,000 points. Unlocks customer support, dedicated promotions, exclusive tournaments, a personal and dedicated VIP host and exclusive events.

Rich Casino Customer Service

There is a detailed FAQ section available for all players, with sections covered including Account, Verification Process, Promotions, Deposits, Wagering Requirements and Technical Support. If queries cannot be answered here, there are two other ways to seek help – live support and email. Customers who do not require an immediate response can contact [email protected], or the live chat option is available by simply clicking on the blue speech icon in the bottom right corner of the screen while logged in.


Our Verdict

We were very impressed with Rich Casino, as our experience on this site outweighed many competitors. By far the best section was the range of promotions, as we have rarely seen a casino site which provides loyalty in the form of regular cashback. Furthermore, other features such as races and free spins made logging into the site and placing wagers even more appealing. What with the range of withdrawal and deposit methods, plus the professionalism of the customer service team, we would not hesitate in recommending Rich Casino to anyone looking for a new online gambling destination.

C$65 Free Chip ON SIGN UP

18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Rich Casino

Is Rich Casino safe and legit or a scam?

We have thoroughly vetted Rich Casino and found that its verification process, licensing information and withdrawal tests were up to the mark, making it a safe destination for online casino players.

How long do Rich Casino withdrawals take?

The total time will vary depending on factors such as the player’s bank account destination and the withdrawal method used. Overall, we have found that e-wallets have a much quicker processing time than methods such as Bank Wire Transfer.

How do you close a Rich Casino account?

The easiest way to progress with closing your Rich Casino account is to get in touch with a customer support representative on either live chat or email, as they will be able to action your request quickly and easily.

How do I get Rich Casino bonus codes?

Whenever an offer has a bonus code attached to it, these will be clearly stated on the screen providing the overview of the offer. However, most of the promotions are available upfront for players without any codes required – and there is something new every day of the week!

How do I withdraw money from Rich Casino?

To get started, it is vital that customers complete the Identity Verification process. From here, the withdrawal process can be actioned by navigating to My Account, then Request Withdrawal. The request can then be submitted by entering the preferred payment method and the amount you wish to withdraw.

How do I get a free bonus/bets on Rich Casino?

All players need to do is log into their accounts and place wagers regularly to be automatically rewarded with perks such as free spins and weekly cashback, which all go towards enhancing the gameplay experience.

How do I use the casino bonus on Rich Casino?

After picking a casino bonus, it is important to make a note of the minimum deposit requirement and the wagering requirements, as these are essential for activating and qualifying for the offer. From there, all players need to do is ensure they keep playing before the offer expires!

How do I withdraw a casino bonus from Rich Casino?

Once the wagering requirements have been met, the winnings can be withdrawn from player accounts. Players should note that a casino bonus cannot be withdrawn immediately upon activating it.

How do you get Free Spins on Rich Casino?

Free spins are awarded regularly to players, so keep logging into your account to get as many as possible!