Best Online Casinos

Chilli Casino Review

$150 + 150 FREE spins
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
User Experience

Chilli Casino Review

Brought to you by the people behind such online casino luminaries like bgo Casino, Vegas Luck and Power Spins, Chilli Casino is a younger, more fun (and cheeky!) kind of place to be.

Just like parent company bgo, you can still expect access to loads of games, across all different types, as well as regular, generous bonuses. Although the casino hasn’t been around as long as bgo, you get the best of both worlds: a fun modern online casino backed by decades of online experience.

How to Get Started at Chilli Casino

Getting setup and playing at Chilli Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do:

3 Steps to get started at Chilli Casino

Step 1:Navigate to, and click ‘Join’:

Chilli Casino homepage
Chilli Casino homepage

Step 2:A form will pop up, asking you to fill in:
a. Your name and last name
b. Your date of birth
c. Your gender - either male or female
d. Your email address
e. You'll be asked to set a password. This has to be between 8 and 15 characters, containing at least one uppercase letter, lowercase letter and one number.
f. Your mobile number
g. Your postcode. This will then be used to look up your address. Choose the correct address to watch it auto-fill into the form. You'll also have the chance to enter it manually.
h. Your country. This will be pre-selected according to your location.
i.You will also be asked to tick the box to opt-in to hear all the latest news about rewards, promotions and bonuses from the casino. We really advise you tick this box, or you will miss out on future goodies from the casino!
j. You will also be asked to tick the box stating you are 18 years or older, and have agreed to the Terms and Conditions and Privacy Policy of the site.

Chilli Casino registration page
Chilli Casino - registration page

Step 3:On the next screen, you'll be taken to make your first deposit at the casino. Bear in mind that everything will be presented to you in GBP - you’ll see a message explaining your currency conversion once the casino starts processing your deposit. Choose your preferred payment method, fill in the details, follow the process until you see the deposit success screen. You're now ready to start playing at Chilli Casino!

Chilli Casino cashier screen
Chilli Casino cashier screen

We have to say that we think this is one of the quickest and most efficient sign up processes we’ve ever seen, and we’ve been reviewing online casinos for a very long time indeed! Nice one, Chilli Casino!

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

Chilli’s Welcome Bonus: What You Need to Know

Chilli Casino gives you a hot and spicy welcome with the offer of up to 666 free spins when you make your first deposit of at least £10. Yes really.

To claim the welcome bonus, you need to:

Step 1:Register for a new player account at Chilli Casino

Step 2:Make a deposit of at least £10

Step 3:Click ‘Claim Bonus’ in the cashier

Step 4:Your deposit bonus will be automatically applied - it's time to get spinning!

As with most things in life, there are a few Terms and Conditions you should know about when claiming Chilli’s Welcome Bonus:

  • You need to accept this bonus from your player account within 24-hours of registering at Chilli Casino.
  • The maximum number of free spins you can win from spinning the Mega Wheel is 666 free spins.
  • There is also a chance that you won’t win any free spins from the Mega Wheel.
  • Any free spins that you do win from spinning the Mega Wheel will be available for immediate use as soon as you finish playing.
  • Your free spins can only be used on Hotline, and each free spin is worth 45p.
  • Your free spins will expire 24-hours after they’ve been credited to your account.
  • Your free spins’ winnings have a 65x wagering requirements. That means, if you win £10 from your free spins, you’ll have to wager it 65x minimum before you can cash out your winnings. That means to the tune of £650.
  • You can use your bonus from your free spins winnings on any games, but you should know that some games contribute differently towards the wagering requirements. There is a full list of slot games that contribute 100% towards the wagering requirements, available under point 8a here.
  • Otherwise, you should know that games including any jackpot slots, table games and virtual sports are completely excluded from the wagering requirements for this promotion.
  • All of the games not mentioned above will contribute 10% towards the wagering requirements
  • You will be able to withdraw your cash balance at the casino at any time while using this bonus, however if you attempt to withdraw anything from your bonus funds, both the bonus cash from your free spins winnings as well as any free spins that you have waiting to be used will be cancelled and removed from your account.
  • The maximum stake you’ll be able to make while using the bonus is £2.50.
  • The maximum you can win from the free spins earned from the Mega Wheel, is £8 to every 10 free spins.
  • The maximum you can win from the free spins once you’ve completed your wagering requirements is £150.
  • Your welcome bonus free spins will expire 7 days after being credited to your player account, which means any remaining bonus balance or winnings that you have will be removed from your account at this time.

There aren’t currently any bonus codes available for the Chilli Welcome Bonus; you can read more about the Bonus’ Terms and Conditions here.

This is an awesome welcome bonus to get anyone excited, although we were a little miffed at that 65x wagering requirement. That’s pretty steep. But still, we know that free spins can be used very effectively, and they can be pretty rewarding, so we’re not complaining too much. We were still a little put off by the idea that you could potentially not win any wins at all…but we guess you just have to spin and see what happens, right?

Best online casino welcome bonuses: 888 Casino

Chilli Casino’s Games on Offer

Just as we expected, Chilli Casino has a fantastic array of games:

Chilli Casino game lobby
Chilli Casino game lobby

We’re also massive fans of when a casino nicely arranges all of the games on the site, according to the most popular games (or as Chilli Casino calls them, trending games), as well as featured games from the casino. Chilli also adds in a section of games that ‘you may like to play’, which changes as the casino gets to know your playing habits more. That’s a really nice touch, and we definitely appreciated it.

Otherwise, Chilli Casino have these game categories to choose from:

Collection of Games

  • Jackpots – 61 games on offer
  • Daily Jackpots – 51 games on offer
  • Table Games – 6 games on offer
  • Live Dealer – 15 games on offer
  • Instant Wins – 9 games n offer
  • ‘Other’ games (what looked like mostly to be slots): 101 games on offer
  • Slots – 715 games on offer

We think that’s more than enough games to keep most people and types of players occupied and happy for quite a while. However, fans of table games might enjoy each of the six games on offer here, but it might not keep them occupied for that long. Still, those games look pretty good, and we really enjoyed that there were loads of slot games sorted by theme, such as ‘animals’, ‘garden’, ‘Egyptian’, ‘Halloween’, and ‘fairytales’, among others!

The game lobby can be a little bit overwhelming, if you don’t know where you’re going. For that reason, we really like it that the casino told us outright (via cool, labelled section) which games were trending with other players.. At the time of writing, the top slots at Chilli Casino were – :

Best online casino for games: Party Casino

Starburst Slots


Buffalo Wild slot

Buffalo Blitz

Age of the Gods - God of Storm Slot

Age of the Gods: God of Storms

Twin Spin slot

Twin Spin

95.3 Percent

Chilli Casino’s Payout Rates

Chilli Casino doesn’t make any mention of the payout rate to players. This is completely acceptable, both as a UKGC-regulated casino, and as one that is backed by industry bigwig bgo, you can be certain that you’re safe, and in expertly regulated hands.

If you really want to know the casino’s payout rate to players, it’s very easy to work out. All that you need to do is, click through to any game’s information section. Then you just need to look for it’s information, or help screen, which is sometimes shown with the ‘?’ sign.

Scroll down, usually to the bottom, to find details of the game’s RTP (Return To Player) percentage.

To work out the overall rate of the casino, you just need to average out several other games on the site, to find the casino’s overall payout rate to players.

Doing this with 10 games we randomly picked gave us a 95% payout rate for Chilli Casino, showing us it’s a generous, fair and safe casino to play at!

Best online casino payout rates: Party Casino

Chilli Casino’s Banking Methods – Depositing and Withdrawing

Chilli Casino has a range of deposit and withdrawal options for CA players, which looks smaller in size than you might have expected, but we think it has all the payout methods you could ever need or want (other than Interac, or some other ewallet options)

Deposit methods

Instant payments by Citadel
paysafecard icon
Credit and debit cards

The minimum deposit both at the cashier in general, as well as as to trigger the welcome bonus is £10. But unlike other online casinos, deposits aren’t free to make. Deposits under £500 will incur a ‘tax offset fee’ of 2.5% of the deposit amount. A minimum of 50p will apply for every deposit. That’s a little bit annoying.

Chilli Casino also lets you set a deposit limit, right from the cashier, and has the opportunity for players to self-exclude from the casino.

Withdrawal methods

Instant payments by Citadel
paysafecard icon
Credit and debit cards
bank-transfer icon

The minimum withdrawal that you can make is £10, but there’s a whopping £2.50 for every withdrawal you make. That’s quite a lot of money to pay on what might be a lower withdrawal amount, and we think it’s the first time we’ve ever seen a casino charge so much for withdrawing cash that’s rightfully yours.

Withdrawal times will take between 2 to 5 working days across each of the above payment methods, with bank cards and bank transfers taking towards the longer end of that time estimation.

Restricted Countries

Chilli Casino’s Online Security and Safety

Chilli Casino is highly committed to making sure its players are safe and secure online. They are regulated by both the United Kingdom Gambling Commission, and the Alderney Gambling Control Commission, both of whom are incredibly respected internationally in the online casino industry. This means you are in professional and safe hands.

The entire site is fully protected by SSL encryption, any player information that is sent over come including financial information and personal information is safe and unhackable.

Chilli Casino really believes in safeguarding its players even linking to several support organisations from the footer, for easy player reference should they experience any problematic gambling behaviours. These organisations include GamCare,, Gambling Therapy and Chilli Casino’s own in-depth Responsible Gambling policy.

Chilli Casino encourages players to set deposit limits during the sign-up process, and players can easily do this once they are fully signed up members directly from their player account. The casino also has a session timer available, for players to easily check how long they’ve been playing in one session. The casino also allows players to easily self-exclude should they feel the need to. This is available from the player account too.

Chilli Casino Device Support and Mobile Casino

Mobile Casino App
Device Support & Casino App © CSNO 2020

While we couldn’t find evidence of any dedicated iOS or Android apps for the casino, that shouldn’t be a problem. That’s because Chilli Casino’s mobile site is pretty much everything you need for amazing gaming on the go session.

We tried the mobile site out with tablets and phones, iOS, Android and Windows, and discovered that it treated all operating systems and devices equally. That was pretty impressive. otherwise, the mobile site looked like a carbon copy of the desktop site, with all the same functions and most importantly games.

The games played well, and we noticed there was no battery drainage either. That’s not something to be taken lightly. We were also able to easily swipe, scroll and select anything we wanted to, thanks to the nicely sized game tiles.

We think you’ll have everything you need from the mobile site for the fantastic mobile gaming session, and if you’ve never tried mobile gaming before, this would be a good place to start.

Chilli Casino Software

netent icon
blueprint icon
igt icon
microgaming icon
quickspin icon
playtech icon

Chilli Casino Loyalty Scheme

Chilli Casino’s Loyalty Club, Club Chilli, is pretty easy in how it works.

All you need to do is play games, for real money, which earn you ‘chillis’. You then use these chillis to redeem for cool perks in the Club Chilli Store.

We like how equalising this is, as well as all the range of casino benefits in the Club Chilli Store.

We also like that every £10 that you stake on real money games will earn you 1 chilli (for slot games), and 0.1 chillis for Table Games. That’s also very equalising, and simple. There’s no complicated calculations to work out, just simple straightforward chilli earning. The amounts between the slot and Table chillis really aren’t that different, which also pleased us (we’ve seen some casinos massively vary in the amount of loyalty points earned by playing these two types of games, something that we think massively disadvantages Table Game fans!)

Your earned chillis will have a 30-day expiry on them, so make sure that you use them within this time.

The benefits on offer at the Club Store range from free spins on specific games, to real money to golden chips.

Overall, Club Chilli looks like a fun place to be, and it takes customer loyalty to a whole different, cute level. We appreciated the creativity and imagination that went into this. We also really like that there are no tiers involved here, meaning players don’t have to keep playing to stay at their current loyalty level.

Chilli Casino VIP Scheme

Weirdly, Chilli Casino doesn’t seem to have a VIP scheme. That’s ok, and we know that not every online casino has to have a VIP scheme, but it would have been nice to have seen how a bgo-backed casino treated their VIP players. We found it strange that, while bgo Casino has a really excellent VIP scheme, that there isn’t one here.

We are in touch with Chilli Casino, and have asked them to update us as and when a VIP scheme is added. We will update this review, when the time comes. So watch this space!

Chilli Casino Customer Service

We were just a little bit disappointed by the customer service on offer at Chilli Casino.

Don’t get us wrong, it was fantastic when we actually got to speak with someone, but the FAQ page left a lot to be desired.

We say ‘page’, because that’s what it was: it wasn’t the all-encompassing section that was so used to seeing at other online casinos. You’ll instead find a list separated by section headers, on subjects like withdrawing and depositing, bonuses and otherwise, with a few one line answers to a few questions that might be relevant to you, or not. The questions that were there, was by no means an exhaustive list, and the answers didn’t go into any depth whatsoever.

Still, at least there was some kind of an FAQ section. We were much more impressed when we turned to the live chat. Although this is available 7-days a week, you’ll only be able to catch the live chat between 10am – 10pm UK time That’s a little bit of a strange choice.

Otherwise, Chilli Casino has both an online form to get in touch with the support team, and a support email.


The Verdict on Chilli Casino

There’s a lot to like about Chilli Casino. We liked the cheeky attitude, the cool and imaginative Loyalty Club, as well as those cute little game themes.

We were a little surprised at the deposit and withdrawal fee (£2.50 for every withdrawal?), which we found a little bit shocking, especially from a casino that is backed by an international company like bgo.

However, we really think that the benefits of playing here outweigh those huge deposit and withdrawal fees, that most players (maybe not table game players) will have a lot to like here too.

$150 + 150 FREE spins

18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Chilli Casino

Is Chilli Casino safe and legit or a scam?

It’s completely legitimate, and is regulated by both the UKGC and the Alderney Gaming Control Commission. In addition to this, Chilli Casino takes player safety seriously, linking to a range of support organisations for players to consult should they develop problematic gambling behaviours. For a full list of these, check out the ‘Safety and Security’ section, above. 

Chilli Casino also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal. You can find out more about this process in the casino’s FAQ page, under the ‘ID and verification’ heading.

How long do Chilli Casino withdrawals take?

Withdrawing at Chilli Casino will take between 2 to 5 working days, depending on the payment method you select (see more about this in the ‘Banking methods’ section, above). We feel we should also draw attention to the £2 50 withdrawal fee for any withdrawal amount.

Additionally, you’ll have to complete the ID and address verification process before Chilli Casino will even allow you to access the cashier’s withdrawals section. You can read more about this process in the FAQ directly above this one.

How do you close a Chilli Casino account?

It’s easy – Just get in touch with Chilli’s customer support, and they will guide you through the process.

If, however, you feel that is too final for you, Chilli Casino also gives you the option to self-exclude from the casino, as well as to take a break from playing. You can find out more about this at Chilli Casino’s responsible gambling page, or by starting the process from your player account.

How do I get Chilli Casino bonus codes?

At the time of writing, there are no Chilli Casino bonus codes available to players. But never say never!

You should always check Chilli’s Promotions section, which is updated regularly, and it could also be available via the Club Chilli Loyalty Club.

How do I withdraw money from Chilli Casino?

Go to the cashier section and choose ‘withdrawal’. Then just follow the process until you see that your withdrawal request has been accepted.

Chilli won’t allow you to access the cashier unless you’ve verified your ID and proof of address. You can read more about this in the ‘Is Chilli Casino legitimate or a scam?’ FAQ, above.

Again, we would like to draw your attention to the fact that Chilli Casino charges a £2.50 withdrawal fee on every withdrawal.

How do I get a free bonus/bets on Chilli Casino?

You can receive these from the Club Chilli loyalty rewards. You can read more about this in the ‘Loyalty Scheme’ section of this review, above. Otherwise, these may be available from Chilli Casino’s Promotions section. Details of any free bonuses or bets could also be sent to you via your preferred communication channels, which you can set from your player account.

How do I use the casino bonus on Chilli Casino?

Check out the ‘Welcome Bonus’ section, above, for details of how to use the bonus, as well as the Terms and Conditions of the welcome bonus. As for all other bonuses, you should check with it regarding what it says, as well as how to activate it.

Always check a bonus’ Terms and Conditions before agreeing to claim it. As we’ve demonstrated above, in the ‘Welcome Bonus’ section, these terms can be pretty surprising, and very important for you to know.

How do I withdraw a casino bonus from Chilli Casino?

It’s the same as Chilli’s standard process: check out the ‘How do I withdraw at Chilli?’ FAQ, above, for more information.

Remember, you’ll need to have satisfied Chilli’s bonus’ Terms and Conditions (see more details of these in the ‘Welcome Bonus’ section, above), before requesting a withdrawal. In addition to this, you will also need to have verified your ID and proof of address. find out more information about this process in the ‘Is Chilli Casino legitimate or a scam?’ FAQ, above.

How do you get Free Spins on Chilli Casino?

You can get up to 666 free spins as a part of your welcome bonus at the casino. Read more about this in the ‘Welcome Bonus’ section of this review, above.

Otherwise, keep checking Chilli’s Promotions section, which is always updated and might have free spins offers! These could also be sent to you via email SMS depending on your marketing communication preferences that you set.