Best Online Casinos

ICE36 Casino

100% up to C$50 + 36 FREE spins
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
User Experience

ICE36 Casino Review

From the people who brought you Simba Games, LuckyMe Slots, Prime Slots (and more) comes ICE36. It’s a strange name, and the casino says of itself that it’s all about ‘fun excitement, sophistication, user experience, generosity, fast payouts and the choice of over 1000 games from leading game providers.’ We’ll take their word for it, but we do agree with this self-assessment!

How to Get Started at ICE36 Casino

Getting setup and playing at ICE36 Casino takes only 30 seconds of your time, and just a few clicks! Here’s what you need to do.

A quick note: we had a little bit of trouble setting up an account at ICE36 Casino from a desktop. The following screenshots are from a mobile, which we used to create our account, and then used those login credentials to play the casino.

5 Steps to get started at ICE36 Casino

Step 1:Navigate to, and click ‘Join Now’:

ICE36 Casino Homepage
ICE36 Casino Homepage

Step 2:A form will pop up, asking you for some personal details:
a. your first and last names
b. your gender: male or female
c. your date of birth
d. your email address

ICE36 Casino registration page
ICE36 Casino registration page

Step 3:On the next screen, you'll be asked for -
a. confirmation of your player country, which will be pre-selected according to your current location
b. your address, including your city and postcode
c. your mobile phone number

ICE36 Casino registration page 2
ICE36 Casino registration page 2

Step 4:The next screen will ask you to -
a. set the username: this will be automatically generated for you from your email address and must be between 12 characters (but you can change it if you like)
b. set a password for the site
c. you'll need to tick the box confirming you're over 18
d. you'll be asked to tick the box agreeing to accept free bonuses and exclusive offers via all communication channels. e. We advise you tick this, or you'll miss out on any future goodies from the casino
f. you need to tick the box stating that you've read and agree to the terms and conditions and privacy policy of the site

ICE36 Casino registration page 3
ICE36 Casino registration page 3

Step 5:You'll then be taken to the game lobby and you can click the top right of the screen in order to be taken to the cashier (as you won't be automatically redirected). From the range of payment methods available to you, choose the one that you want to deposit with, complete the process and then you're ready to start playing at ICE36 Casino.

ICE36 Casino Cashier Screen
ICE36 Casino Cashier Screen

For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.

ICE36’s Welcome Bonus: What You Need to Know

ICE36 Casino gets you off to a pretty cool start, rolling out the red carpet with an 100% up to $100 + 36 free spins on the Star Joker slot.

We really love when a casino gives us both a match deposit bonus and a set of free spins to start off with.

To claim the welcome bonus, you need to:

Step 1:Register for a new player account at ICE36 Casino

Step 2:Make a deposit of at least $20

Step 3:Click ‘Claim Bonus’ in the cashier

Step 4:Start playing! Your deposit bonus will be automatically applied.

It’s all pretty straightforward, but still, there are a few Terms and Conditions you should know about when claiming ICE36 Casino’s Welcome Bonus:

  • This offer is available on your first deposit only. You’ll receive 100% up to $100 at the casino, meaning if you deposit $20, the casino will give you an extra $20 to play with, so you’ll have $40 in total.
  • You’ll also receive 36 free spins after you’ve deposited, for use on the slot star joker.
  • Your free spins have a value of 10c per spin.
  • Both your bonus cash and your free spin winnings will be subject to a wagering requirement of 60x. That means, if the casino has given you $20, you’ll have to wager it a minimum of $1200 before you can cash it out.
  • You’ll be able to stake a maximum of 10% of your free spins winnings, or $5 – whichever is the lowest amount.
  • You’ll only be able to claim the free spins on your first deposit welcome bonus within the first 72 hours of joining the casino.
  • Not all games contribute equally to the wagering requirements.You’ll only be able to use this bonus cash across either slot games or scratch games.

There aren’t currently any bonus codes available for the ICE36 Welcome Bonus; you can read more about the Bonus’ Terms and Conditions here.

Like we said before, we like receiving both bonus cash and free spins whenever we start playing at a new online casino. We like that both are very generous offers, except we were little miffed to see that 60x wagering requirement. It’s not the highest wagering requirement that we’ve seen at an online casino, but it’s still pretty high when we think about it.

Best online casino welcome bonuses: 888 Casino

ICE36 Casino’s Games on Offer

ICE36 Casino is very nicely laid out, with clear sections for each type of game lobby, as well as some helpful pointers about where we should start our gaming journey:

ICE36 Casino game lobby
ICE36 Casino game lobby

There are also sections for the most popular games on the site, the Daily Jackpots, New Games, and all games. We liked that it was so easy to navigate.

Otherwise, ICE36 Casino have these game categories to choose from:

Collection of Games

  • Slots: there are over 1000 games in this section
  • Jackpots: there are 124 games here
  • Daily jackpots: there are 75 games here
  • Roulette: there are 44 games here
  • Blackjack: there are 51 games here
  • Live Casino: there are 99 games here
  • Scratch cards: there are 25 games here
  • Others – card games (12), video poker (14) and extra games (1 – Lightning Dice) :

That’s certainly a lot of games! We think that every type of player will be more than happy here, and there’s definitely enough for everyone to keep having fun for a very long time!

If you want to know where you should focus your efforts or want to get straight to the best of the best, then ICE36 Casino gives you a range of the top games among other players. At the time of writing, the top slots at ICE36 Casino were – :

Best online casino for games: Party Casino

Book of Dead Slot

Rich Wilde and the Book of Dead

Fishin' Frenzy slot

Fishin’ Frenzy

Wolf Gold slot

Wolf Gold

Starburst Slots


Rainbow riches slot

Rainbow Riches

Bonanza slot

Sweet Bonanza

Gonzo's Quest slot

Gonzo’s Quest

97.0 Percent

ICE36 Casino’s Payout Rates

The casino links to their RNG certificate from iTech Labs, the third party company responsible for auditing their games. But, you might notice that the overall payout rate to players is missing from it. This isn’t a problem, because as a UKGC-regulated, you know that this is happening in the background. Otherwise the casino wouldn’t be able to be regulated by the UKGC.

To find out the payout rate to players, and for the games individually, all you need to do is click through to any of the games on the site. Once you’re in the player screen, check out the information or help section, where you should see details of the game’s RTP (Return To Player) percentage.

Then, average out several other games on the site, to find the casino’s overall payout rate to players.

Doing this with 10 games we randomly picked gave us a 97% payout rate for ICE36 Casino, showing us it’s a generous, fair and safe casino to play at!

Best online casino payout rates: Party Casino

ICE36 Casino’s Banking Methods – Depositing and Withdrawing

ICE36 Casino has a range of deposit and withdrawal options for CA players, with some pretty out there options that we don’t see very often.

Deposit methods

mastercard icon
Interac Online
ecopayz icon
AstroPay Card
paysafecard icon

The minimum deposit to trigger the welcome bonus is $20, and it’s the same for most of the deposit methods at the cashier, apart from Paysafecard, which is a $9.50 minimum deposit. Deposits are fee-free to make, and will appear in your account instantly after you finish the process.

You can also set a deposit limit, right from the cashier, and are encouraged to do this during the sign-up process.

ICE36 Casino also has the opportunity for players to self-exclude from the casino.

Withdrawal methods

mastercard icon
Interac Online
ecopayz icon
AstroPay Card
paysafecard icon
bank-transfer icon

The minimum withdrawal that you’ll be able to make is $10, other than for bank wire transfers, which has a minimum of $30. These will be free to make, but will vary according to how long it will take you to see the cash appear in your account come and depending on the method that you choose. For bank transfers, you could be waiting from 2 to 7 working days; for ewallets, it can take up to 24 hours before you see the cash appear in your account. For debit card withdrawals, you’ll be looking at between 3 to 5 working days.

As with most online casinos, you’ll need to upload some documents in order to pass the casinos ID and proof of address verification check. This is really easy to do and you can do this from your player account (look for the ‘upload document’ section) or from the cashier. Follow the process: it will take about 10 minutes in total, and even took us less than that, because we really recommend you do this as soon as possible after you sign up to the casino. After all, if you don’t do this process successfully, or wait until the last minute, it will delay your withdrawal further.

ICE36 Casino Restricted Countries

ICE36 Casino’s Online Security and Safety

ICE36 Casino is highly committed to making sure their players are safe and secure online. The site is regulated by both the United Kingdom Gambling Commission, and the Malta Gaming Authority, also known as two of the strictest authorities in the entire online gaming industry.

The site is also fully encrypted, for your player protection, keeping all of your details financial and personal completely secure and unhackable.

In addition to these measures, the casino also attempts to safeguard players from developing any problematic gambling habits. Should players need some extra support, or to consult some professional organisations and resources, then the casino makes these readily available with links to sites including GamCare, GamStop, Gambling Therapy and ICE36 Casino’s own in-depth Responsible Gambling policy.

Players can also set up reality checks for themselves, including the temporary suspension of a self exclusion, deposit limits and other checks. All of these are available to set up from the player account.

ICE36 Casino Device Support and Mobile Casino

Mobile Casino App
Device Support & Casino App © CSNO 2020

We found the mobile platform better to what we experienced on the desktop site. Not only couldn’t we set up an account from the desktop site, but we found the mobile site actually responded better to everything we wanted to do. That’s not to say that the desktop site is bad, just that the mobile site was a little more responsive and easier to use.

ICE36 Casino has dedicated apps for iOS and Android, but we really preferred just playing on the mobile site. Both of these mobile platforms will have everything you need to have a really amazing online gaming on the go experience. We tried both platforms out across operating systems and devices, including tablets and phones, iOS, Android and Windows, and found both the apps – where applicable – as well at the mobile site could easily handle anything and everything.

The games were nicely spaced out, with well sized game tiles so that we didn’t accidentally select anything we weren’t intending to. You’ll also find all of the functions from the desktop including the banking, promotions and more across both platforms.

ICE36 Casino Software Providers

play-n-go icon
netent icon
Red Tiger Gaming
evolution-gaming icon

ICE36 Casino Loyalty Scheme

Much like other online casinos, ICE36 Casino has a loyalty scheme that goes into a VIP club.

There are 6 levels, with the last three being exclusively for VIPs, which we’ll discuss in more detail below.

Otherwise, there are different goodies available according to your VIP level. From the first real money bet that you make at the casino, you’ll be enrolled In the VIP Club, with different points available according to your VIP tier:

  • Bronze: you’ll need between 0 to 400 points and 100 VIP points will give you 50p once converted.
  • Silver: you’ll need between 401 to 1000, and 100 VIP points will give you $1.
  • Gold: you’ll need between 1000 and 1 to 2000 VIP points, and 100 VIP points will give you $1.50. Will also receive a $20 level up bonus, as well as special monthly bonus offers, and higher deposit limits.

Your VIP points, once you gain them, will need to be converted within 180 days of them being granted, or they’ll be removed from your account. Weirdly, we couldn’t find any mention in the terms and conditions of how many real money wagers would equal 1 point, as well as how much it would contribute to the VIP points. We’ll keep digging, and will update this review once we find out all the information we need about this.

ICE36 Casino VIP Scheme

Those last 3 tiers of the VIP scheme are for the casino’s most dedicated VIP players.


  • Platinum: between 20001 to 20000 points, where 100 VIP points will give you a $2 bonus. You’ll also receive a $50 level up bonus each month, and a $50 level maintained bonus for every month that you stick at this tier. You’ll also receive higher deposit limits, faster payouts, exclusive promotions, an exclusive VIP manager and a birthday bonus.
  • Diamond: you’ll need 20001 to 80000 points to access this level, and 100 VIP points will give you $2.50 in bonus cash. You’ll receive a $200 level up bonuses, as well as a $200 level maintained bonus each month you stick at this level. You’ll receive all of the above goodies as well.
  • Red Diamond: you’ll need 80001+ points to get to this level and 100 points will give you $4 once converted. You’ll receive a level up bonus of $500, as well as a level maintained bonus of $500 for each month that you stay at this level. You’ll also receive all of the above goodies.

We think VIP players have a lot to look forward to here, and we also really like that this isn’t an invite-only type of scheme. Anyone can play their way up to this level, and it really seems like there are more than enough goodies to go around and make you feel extra special.

ICE36 Casino Customer Service

We were a little bit disappointed by the ICE36 customer service on offer. Available from 6 a.m. to 12 a.m, which works really well, and we had a good time using it, as well as an email address that you can get in touch with.

However, we could only find the FAQ section once we looked out of the casino site, and in fact, trying to click the support button once we were logged in at the casino, didn’t work at all. Perhaps this was due to the strange experience we had with the casino on desktop (such as not being able to sign up or perform some basic functions), but it seemed to work just fine from mobile.

We are absolutely fine that there’s no phone line to reach out to, but we do think the FAQ section should have been more easily available from the desktop site. It was actually a pretty solid FAQ section, and had most of the answers that we were looking for.


The Verdict on ICE36 Casino

ICE36 Casino has thousands of games for you to enjoy, a cute little welcome bonus, and a pretty rewarding loyalty/VIP scheme. We think every type of player will be more than happy here, although high-rollers, who clearly the casino are hoping to play, might find the Welcome Bonus to be a little limiting for them.

We think most other players will be more than happy with what’s here. After all, there are thousands of games to choose from, some really cool promotions and – when it works – excellent support available too (on live chat, anyway).

100% up to C$50 + 36 FREE spins

18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about ICE36 Casino

Is ICE36 Casino safe and legit or a scam?

It’s completely legitimate, and is regulated by both the UKGC and the MGA. Not only that, the casino really takes their safeguarding very seriously. They link to a range of support resources and organisations so players can easily access these should they feel the need. For a full list of these, check out the ‘Safety and Security’ section, above.

ICE36 Casino also insists, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal. Read more about this in the ‘ICE36 Casino Banking Methods’ section, above.

How long do ICE36 Casino withdrawals take?

They can take from 24-hours to 5 working days, depending on the payment method you select (see more about this in the ‘ICE36 Casino’s Banking Methods’ section, above).

Additionally, you’ll have to complete the ID and address verification process before ICE36 Casino will even allow you to access the cashier’s withdrawals section. Read more about this in the ‘ICE36 Casino’s ‘Banking Methods’ section, above.

How do you close a ICE36 Casino account?

It’s easy – you can get in touch with ICE36 Casino’s customer support, and they’ll be happy to help you with closing your account. The casino also allows you to easily set yourself either a cool off period, from between 24-hours to 6-weeks, or to self exclude from the casino for a period of six months to up to 5 years. You can easily do any of these processes right from the Responsible Gambling section of your player account.

How do I get ICE36 Casino bonus codes?

At the time of writing, there are no ICE36 Casino bonus codes available to players. But never say never. The first place that you will hear of any new ICE36 Casino bonus codes will be via your email or SMS communications from the casino. Make sure that you sign up to receive these during the sign-up process, or by enabling these from your player account.

You should always check ICE36 Casino’s Promotions section, which is updated regularly, or if you’re a ICE36 VIP player, these could be available from your VIP Account Manager.

How do I withdraw money from ICE36 Casino?

Go to the cashier section and choose ‘withdrawal’. Follow the process until you see that your withdrawal request has been accepted.

ICE36 won’t allow you to access the cashier unless you’ve verified your ID and proof of address. Read more about this process, and the documents you’ll need to send and where, in the ‘ICE36 Casino’s ‘Banking Methods’ section, above.

How do I get a free bonus/bets on ICE36 Casino?

These are available as a part of your welcome bonus. You’ll receive 100% of $250, as well as 36 free spins. For more information about everything you need to know, including some pretty steep wagering requirements, check out the ‘Welcome Bonus’ section, above.

How do I use the casino bonus on ICE36 Casino?

It’s very easy, although you will need to opt-in to the bonus in order to be eligible to receive it. Check out the ‘Welcome Bonus’ section, above, for details of the Terms and Conditions of the welcome bonus.

Always check a bonus’ Terms and Conditions before agreeing to claim it.

How do I withdraw a casino bonus from ICE36 Casino?

It’s the same as ICE36 Casino’s standard process: check out the ‘How do I withdraw at ICE36?’ FAQ, above, for more information.

Remember, you’ll need to have satisfied ICE36’s bonus’ Terms and Conditions (see more details of these in the ‘Welcome Bonus’ section, above), before requesting a withdrawal.

You’ll also need to have completed ICE36’s ID and proof of address verification process before being able to withdraw. Read more about this in the ‘ICE36 Casino’s ‘Banking Methods’ section, above.

How do you get Free Spins on ICE36 Casino?

These are available as a part of your welcome bonus at the casino. Unlike with other online casinos, there are some interesting wagering requirements that you need to know about before you accept the bonus. You should also double check which games are eligible to use your free spins on, as well as which games will contribute to those wagering requirements. Check out everything you need to know above, in the ‘Welcome Bonus’ section of this review.

Otherwise, keep checking ICE36’s Promotions section, which is always updated and might have free spins offers! These could also be available from your VIP Account Manager, if you’re a member of the ICE36 VIP Club. Always keep an eye on your communications from the casino, and make sure that you’ve agreed to receive some of these or you might miss out.