Best Online Casinos

Grand Ivy Casino

$1,500 Bonus + 100 Bonus Spins
18+. New customers only. Full T&Cs apply. Please gamble responsibly.
8.5
Rating
User Experience
9/10
Games
8/10
Bonuses
9/10
Slots
8/10

Grand Ivy Casino Review

Grand Ivy walks the walk and talks the talk – having been around online since 2016, you might be fooled into thinking that Grand Ivy isn’t as experienced or as generous as other online casinos, who’ve been around longer.

That’s where you’d be wrong. Grand Ivy offers you an amazing, VIP-style experience, right from the moment you sign up. With a massive array of games and an eclectic variety of over 50 software providers, coupled with some very generous bonuses (more on that below), Grand Ivy is the place to go for a little bit of ‘me-time’, and to have the VIP experience from the get-go!

How to Get Started at Grand Ivy Casino

9 Steps to get started at Grand Ivy Casino

Step 1:Go to grandivy.com and click ‘Join’. You’ll see a form popup, asking for your first name, last name, email, phone number, gender (a dropdown) and birthday. Click ‘continue’.

Step 2:The next screen will ask you for further details - your address (including your postcode) and your country (which will be pre-filled to Canada). Click ‘continue’.

Step 3:The next stage is creating your username and password, and selecting your currency (this will be prefilled):
a. For your username, you need to use between 6-20 letters and numbers, lowercase and with no spaces
b. For your password, you need to use at least 8 characters
c. You'll need to tick the terms and conditions box, or you won't be able to proceed
d. As per regulations, the ‘I would like to receive bonuses and promotions’ box is left unticked. We recommend ticking this, so you don't miss out on any offers

Step 4:You'll see a screen confirming you've signed up successfully, with an invitation to claim your bonus. Click ‘claim your bonus’.

Step 5:You'll be taken straight to the cashier. Choose the deposit method you'd like to use -

Step 6:Choose the amount you would like to deposit (remember to check the bonus’ terms and conditions to see how much you need as a minimum deposit to trigger the bonus!). Once you choose an amount, you'll be asked to select your bonus - click the ‘add bonus’ button to see the bonuses available to you:

Step 7:You can choose either the welcome bonus, or ‘no bonus’.

Step 8:Click ‘add’, and you'll be returned to the payment provider screen. Make sure you tick the box indicating you understand the customer funds protection policy then click ‘continue’.

Grand Ivy’s Welcome Bonus: What You Need to Know

Grand Ivy offers new players a whopping up to $1500 and plus 100 Bonus Spins as a welcome bonus, which is one of the most generous offers we’ve seen for new players on the market.

 

To claim the welcome bonus, you need to:

Step 1:Register for a new player account

Step 2:Make a deposit of at least $20

Step 3:Select and add the bonus in the cashier (details of how to do this is above)

And that’s really it. The bonus is awarded over your first three deposits – 

  1. 100% on your first deposit up to $300 and 25 bonus spins on The Finer Reels of Life, 
  2. Your second deposit – 25% up to $800 and 50 bonus spins on Deco Diamonds, 
  3. Your third deposit – 50% up to $400 and 25 bonus spins on popular slot Fortunium,

You’ll also receive 500 Loyalty Points to get you started on Grand Ivy’s Loyalty programme – more on that later.  

You’ll need to repeat the process described above for triggering the bonus on your second and third deposits. Although this might look confusing, it’s really not: if you deposit $100 across your first three deposits, you’ll receive – 

  • First deposit –  $100 +  $100 =  $200 to play with
  • Second deposit –  $100 +  $25 = $125 to play with 
  • Third deposit –  $100 +  $50 =  $150 to play with
  • Overall, you would have received an extra $175 from the bonus using this example. 

As always, there are several terms and conditions you should know about before accepting any bonus – you can also read more about the welcome bonus’ terms and conditions here

  • You need to deposit minimum $20 for each of the three deposits to trigger and claim each stage of the bonus
  • Any winnings you have from your bonus spins are capped at $100
  • The wagering requirements for each stage of the welcome bonus is 35x the bonus fund + your cash deposit, although only your bonus fund contributes towards the wagering requirements, not the cash deposit. So for example, if you deposited $20 and received an extra $20 from your first deposit, you’d need to wager the $20 at least 35 times before you’d be able to withdraw it – $700.
  • Each game has different contributions towards wagering requirements – which you can check out here
  • Your maximum allowed bet while using the bonus funds is capped at $5.
  • You have 30 days to use all of your bonus funds. Any unused bonus spins will be removed from your account after 72 hours of claiming them by triggering the bonus. 

Currently, there doesn’t seem to be any bonus codes available at Grand Ivy Casino, but check back here, or keep checking your preferred communication channels once you sign up the casino for any bonus codes the casino might send you!

Best online casino for welcome bonuses: bgo Casino

Grand Ivy Casino Games on Offer

Grand Ivy is, well, ‘grand’ in its approach to games – there’s a lot on offer here, and it’s all very nicely and neatly laid out in the dashboard for your easy gaming experience.

Form your gaming dashboard, you’ll see a few recommended games for you personally:

Grand Ivy casino Game Lobby
Grand Ivy Casino – Game Lobby

Which updates as you play more games and the casino sees the type of games you enjoy, and then recommends them to you. There are also handy filters on your dashboard for newly added games (‘New Games’), Popular Games and Providers sections too, which is a handy filter if you’re looking for a specific game or provider!

Otherwise Grand Ivy casino has a lot of game selection on offer which can be found below.

Grand Ivy Casino Jackpot Slots
Grand Ivy Casino – Jackpot Slots selection

 

Collection of Games

  • Slots – 467 games to play
  • Live Dealer games – 19 games to play
  • Table Games – 61 games to play
  • Blackjack – 17 games to play
  • Roulette – 11 games to play
  • Poker – 12 games to play
  • Scratch and Fun – 14 games to play

All in all, that’s an amazing selection – the table games selection alone is pretty beefed up, and all without including the Blackjack and Roulette games. That’s pretty impressive, and not something you see at every online casino. We’d say that Grand Ivy is a great place for table game fans.

The same for fans of Live Games – there’s a lot here to get through, with all kinds of exciting Live Game variation for Blackjack fans looking to experience something beyond the standard and expected Live Games of Live Blackjack, Live Roulette and more.

Otherwise, if you’re looking for gaming inspiration, then the current top games on offer at Grand Ivy can be found below:

Best online casino games selection: Party Casino

European Roulette game

European Roulette

Starburst Slots

Starburst

Twin Spin slot

Twin Spin

Drive Slot

Drive: Multiplier Mayhem

Aloha Cluster Pays Slot

Aloha Cluster Pays

The Twisted Circus slot

The Twisted Circus

The Silver Lion slot

Silver Lon

Starmania slot

Starmania

Immortal Romance slot

Immortal Romance

Gonzo's Quest slot

Gonzo’s Quest

96.3 Percent

Grand Ivy Casino Payout Rates

As is pretty standard at online casinos, Grand Ivy has both individual game payout rates, which you can find details of by clicking through to each of the games’ ‘information’ section. This is aggregated by external third party auditing bodies, such us eCOGRA, and changes over time.

Otherwise, Grand Ivy has an averaged payout rate – made up of the payout rates of every game it offers – of 96.25%, which is pretty high. This means that Grand Ivy Casino is definitely a safe and regulated casino to play at (more on that below).

Best online casino payout rates: 888 Casino

Banking Methods – Deposits / Withdrawals

Grand Ivy has a solid range of banking options for both depositing and withdrawing, compositing debit cards, ewallets and bank transfer:

Deposit methods

visa-debit icon
mastercard-debit icon
paypal icon
trustly icon
maestro icon
skrill icon
neteller icon

The minimum deposit for each payment method is 20, which is the same minimum deposit to trigger the bonus.

You can easily set your own deposit limits form the cashier – just click on the ‘Deposit limit’ link. You’ll be talking to a screen where you’ll need to select either a daily, weekly or monthly deposit limit, the amount (from 20 up to 9,999,999), and to enter your password.

Withdrawal methods

mastercard-debit icon
visa-debit icon
maestro icon
skrill icon
neteller icon
trustly icon
paypal icon
bank-transfer icon

Both deposits and withdrawals are fee-free, and withdrawals take anywhere from between 24 hours to 5 working days to process. It depends on the payment method you’ve chosen for your withdrawal – digital methods like PayPal and Trustly will be quicker than debit cards and bank transfer.

Grand Ivy will ask you to verify your identity before they process your withdrawal, as is standard policy for all players. You’ll need to get in touch with support via email or live chat, and provide:

  • Proof of ID – a passport, driver’s license, National ID card
  • Proof of address – a utility bill, bank statement, solicitor’s letter or other legal document with your address on it. These must be maximum three months from today’s date, and mobile phone bills aren’t accepted.

Remember, verifying your details will help your withdrawal process go quicker – and will seriously slow it down if you don’t submit your documents before requesting a withdrawal!

Restricted Countries

Grand Ivy Online Security and Safety

Grand Ivy is very committed to player security and safety, in a couple of very important ways.

They are dedicated to safeguarding player personal and financial information, thanks to their use of SSL (Secure Sockets Layer) encryption across the site (you can see this for yourself in the URL bar – the small padlock).

Otherwise, Grand Ivy Casino are regulated by several of the industry’s strictest casino regulators: the United Kingdom Gambling Commission, the Swedish Gambling Authority and the Malta Gaming Authority too.

In addition, Grand Ivy Casino safeguards its players with a commitment to protecting them from problem gambling. The casino proudly displays the GamCare, GamStop, BeGambleAware.org and (indicating they have a responsible gambling policy) logos in their footer.

Grand Ivy Device Support & Casino App

Mobile Casino App
Device Support & Casino App © CSNO 2020

Grand Ivy has a fantastic mobile site, to support all of your gaming-on-the-go needs. The site looks pretty much the same as on desktop, although it replaces some of the menu items as icons at the bottom of the screen, which initially confused us a little, until we realised where the links had gone!

Otherwise, Grand Ivy has a very well-optimised app for Android users only (sorry, iPhone gamers!). Both the Android app and the mobile casino site look similar to the desktop site, have a plethora of games (we didn’t notice any missing, at least, or any very different numbers between what’s available on the desktop and what’s available on the mobile), and it’s easy to connect both mobiles and tablets to the mobile casino.

Software Providers

playtech icon
netent icon
microgaming icon
next-gen icon
play-n-go icon
yggdrasil icon
evolution-gaming icon
betsoft icon
blueprint icon
elk-studios icon
inspired icon
nyx-gaming icon
igt icon
wagerworks icon
quickspin icon
leander icon
nolimit-city icon
barcrest icon
greentube icon
big-time-gaming icon
merkur icon
2by2gaming icon
lightning-box icon
ags-gaming icon
bally icon
eyecon icon
cayetano icon
betdigital icon
push-gaming icon
1x2gaming icon
core-gaming icon
chance-interactive icon
ainsworth icon
gamesburger-studios icon
metagu icon
fuga icon
adpotit icon
all41studios icon
fantasma icon
hacksaw icon

Grand Ivy Loyalty Scheme

Grand Ivy are very committed to rewarding their players, and its Loyalty Scheme is pretty well, rewarding! 

From your first deposit, Grand Ivy will provide you with 500 free Loyalty Points – and then, every time you place a real-money wager, you’ll get even more points, to be converted to cash prizes down the line. 

Every time you wager $10, you’ll earn 2 Loyalty Points. You can redeem your points in batches of 1000, via your account – go to the ‘Loyalty’ section and click ‘convert Loyalty Points’ – you’ll earn a $5 bonus every time you do this! 

Of course, as at most casinos, the wagering requirements for earning Loyalty Points varies according to the game type –

Grand Ivy Casino Wagering requirements

Grand Ivy Casino – Wagering requirements

There isn’t currently a tier system at Grand Ivy’s Loyalty programme – what you see is what you get.

Grand Ivy VIP Scheme

Grand Ivy operates a very exciting-looking VIP Club, which is by invitation only – you can either earn enough Loyalty Points (although the casino are a little shady on what amount that might be) or by contacting the support team and proving your membership of another casino’s VIP Club.

Just like with the Loyalty programme, there doesn’t seem to be any tiered-basis for the VIP Club – but there does seem to be some amazing, very generous benefits for VIP members –

Grand Ivy Casino VIP benefits

Grand Ivy Casino – VIP benefits

Grand Ivy Casino Customer Service

Grand Ivy’s customer service is really great, but there’s one key thing missing – an FAQ section.

We searched high and low for answers to simple questions like ‘How long do withdrawals take’ but couldn’t find neither head nor tail of anything resembling a collated set of FAQs.

Never mind, because Grand Ivy’s live chat is fantastic. We were connected to the lovely Zeenia within 56 seconds of opening a request, and she answered all of our questions quickly and professionally. We were very impressed. The live chat is available 24/7.

Otherwise, there’s an ‘email us’ online form, which is also available 24/7. Grand Ivy also offers an automatic password reset link, should you ever need to do so.

It was a little strange that there wasn’t an FAQ section or phone number, but really, the live chat was so impressive that we don’t think the lack of either is too much of a problem.

8.5
Rating

Our Verdict

Grand Ivy is a fantastic place to play – with a really generous welcome bonus, a solid range of games and easy depositing/withdrawing, we had a great time playing here.

It would have been interesting to have seen some Loyalty and VIP scheme tiers, but that’s really a minor issue, as is the lack of a FAQ section.

With a huge range of software providers powering all kinds of games, you couldn’t hope for a more eclectic playing selection. We wholeheartedly recommend you try Grand Ivy Casino – you’ll have a ‘grand’ time!

$1,500 Bonus

+ 100 Bonus Spins

(3523)
18+. New customers only. Full T&Cs apply. Please gamble responsibly.

FAQs about Grand Ivy Casino

Is Grand Ivy Casino safe and legit or a scam?

Grand Ivy is very committed to player safety. It has SSL encryption deployed cross-site to protect player data, as well as regulation form several European licensing agencies – the United Kingdom Gambling Commission, the Swedish Gambling Authority and the Malta Gaming Authority.

Additionally, Grand Ivy has a Responsible Gaming policy in place, with links to problem gambling support organisations including GamCare, GamStop, BeGambleAware.org in their footer. This indicated that Grand Ivy Casino is committed to player safety in a variety of ways, and so is completely safe to play at.

How long do Grand Ivy Casino withdrawals take?

It ultimately depends on the withdrawal processing times for your chosen withdrawal method, but can take anywhere from between 24 hours up to 5 working days. Be sure to verify your identity before you request a withdrawal, as this will undoubtedly slow you down.

For quicker withdrawals, we recommend choosing a digital payment method such as PayPal, over debit cards or bank transfers, as the latter often require a longer processing time, which can take up to 5 working days to clear before you see the money in your account.

VIP players can receive same-day withdrawals, which is just one more reason to try and get an invite to the VIP Club!

How do you close a Grand Ivy Casino account?

It’s very easy to do. Unlike other casinos, which offer a self-service button from your account page, Grand Ivy requests you contact customer support and tell them you want to close your account. They will take you through the process, and that’s it.

If you are looking to self-exclude, Grand Ivy will allow you to do so from 6 days until 5 years. You will also need to contact customer support to request a self-exclusion, and to end the self-exclusion period, will need to get back in touch with customer support again.

How do I get Grand Ivy Casino bonus codes?

While Grand Ivy currently doesn’t have any bonus codes available for use in their Promotions section, that’s not to say there aren’t any!

These will likely be emailed to you via your preferred communication channels (which you select when signing up to the casino, and which can be edited in your player account), as well as notifying you via your player inbox.

How do I withdraw money from Grand Ivy Casino?

It’s very straightforward, the minimum withdrawal amount is 20, and if you’re playing with a bonus, you need to check its wagering requirements and conditions before cashing out, to prevent frustration at the cashier!

Steps on how to withdraw:

  • Go to the cashier or to your player account
  • Select ‘withdraw’
  • Enter the amount you’d like to withdraw
  • Choose your preferred payment method
  • Follow the process

That’s it! You should see your winnings within 24 hours – 5 working days, depending on the process you select.

How do I get a free bonus/bets on Grand Ivy Casino?

There are several ways to do this – it’s a great idea to check each method –

  • Bonus codes sent via your communication preferences. You can change your communication preferences in your player account, or set them at sign up. These are usually SMS, email and post
  • Via the Promotions section at Grand Ivy casino, which is regularly updated and well-worth checking back every so often so you don’t miss out
  • Via the VIP Club, which is invite-only
How do I use the casino bonus on Grand Ivy Casino?

It really depends on the type of bonus – you might have to deposit a certain amount, or even play a certain number of times before receiving the bonus. Further clarification can be received from customer support.

For using bonus codes, the process could be a little different. You might have to copy and paste your bonus code, and:

  • Send it to chat support, who will then advise you of your further instructions
  • Add it to the cashier. Go to the cashier and paste it into the ‘bonus code’ box when making a deposit (the place you received the bonus code from will tell you any specific instructions regarding how to use it in the cashier)
  • Play certain games in order to later use your bonus code (you can ask chat support for further clarification of this)
  • Via a button in the image where you received your bonus code, which needs to be clicked
How do I withdraw a casino bonus from Grand Ivy Casino?

Remember, every bonus comes with some kind of rules and wagering requirements -to avoid disappointment, I always check the wagering requirements and bonus Terms and Conditions!

Otherwise it’s the same process as you’d use for withdrawing usually:

  • Go to the cashier.your plate account and click ‘withdraw’.
  • Select your preferred method for withdrawing
  • Set your withdrawal amount
  • Follow the process
How do you get Free Spins at Grand Ivy Casino?

Grand Ivy Casino offer all kind of promotions to their players – you should receive free spins in any number of ways:

  • Via your preferred communication channels (SMS, email, post) letting you know that you’ve received free spins from Grand Ivy Casino
  • Via your VIP Club Account Manager, if you’re a member, who’ll let you know how to receive your free spins
  • Via the Promotions section on Grand Ivy Casino’s dashboard. Since the promotions are regularly updated – Grand Ivy loves spoiling their players – it’s worth it to keep an eye on the promotions available and keep checking back to see if there are any new ones regularly.